Hello,
I have a new Creative WoW Headset (Wireless) that causes my computer (Win 7 64bit) to freeze. Sometimes it gives me a BSOD with the code 0x00000101. The freeze mostly show up a couple of minutes after connected, but at a few occasions it managed to hold to up to 40 minutes before freeze. I can plug in the USB device with nothing hapening, but as soon as I turn ON the headset, the risk of freeze is there.

I did tried the headset on another computer with no problems so far. So it seems that it is my computer that doesnt like the headset.. or other way around...

I have also had contact with the manufacturer (Creative) back and forth, but they seem to have given up, or direct me to contact computer manufacturer for further assistance.
Also I have tried formated my computer and reinstalled windows just to try that out. Didnt work.

Now I dont know what more I can do... I realy need some help here. 



http://www.techsupportforum.com/forums/f299/solved-stop-0x00000101-error-advice-591847.html

Similarity with this link is that the user here claimed they also were playing music when it would crash. Read further for suggestions on what to check into.Hmmm. The difference here would be that it isnt the music or game itself that would cause the computer to freeze. Its the headset that causes the freeze once its connected and ON.
It hapens to me wheter I play music or just have the desktop infront of me. Without the headset the computer works fine in both games, youtube, watching movies or listening to music.

When asking about this in your livechat, someone suspected that it had to do with USB connections.


Anyone?  I would return it for a replacement under warranty...

If you do suspect a USB PORT...which i don't in Device Manager right clik ALL instances of USB roots and Hubs and select remove/un-install...you will recieve a warning...ignore it.
Upon re-boot they will all be re-installed.I have had contact about returning them, but the customer support says that I cant return on warranty due to the fact that it works on another computer.

I have also just tried what you suggested and rightclick -> uninstall each and every USB device under "Universal serial bus controllers" and REBOOTED. Problem still there. :SIt's the unit then...return it.If the people you are talking to at either the store of purchase or the manufacturer that is telling you that you cannot return it "because it works on another computer" and are adamant about that. Then call them back and tell them you had just not let it run long enough and when you let it run for XXXX amount of time it also eventually did it on that computer also. This is based on an assumption that their primary motivation for their current stance is they cannot help you and they are looking for an excuse to deny your return.However is it possible that it is a factor of the operating system and perhaps a driver compatibility issue? Was the other computer using the same O/S (including service packs)?truenorth My computer run with Win 7 Ultimate 64bit. And the other computer run with Win 7 Home premium 64bit.
Both computers drivers should all be up to date according to win update.
My motherboard is this: Gigabyte GA-H55-UD3H, Socket-1156. And I will try get latest updates just incase from: http://www.gigabyte.se/products/product-page.aspx?pid=3306#dl

Something interesting that hapened few minutes ago was that my computer got a freeze while headset wasnt even plugged in.. It hapened when I tested the headset out on the other computer.
(I have a wireless network for the computers). And so far the other computer is fine.This is now getting complicated...you stated it was the headset causing the freezes....
Now apparently since it was dis-connected it would appear the PC has other freezing issues.
Go ahead and post the rest of your specs and we'll take a looksee...I have now tried installing the drivers from that motherboard website and rebooted. Connected and turned ON headset, 2mins later it froze.
Also the fact that the computer froze without headset connected could perhaps have something to do with the headset freezing since earlier? I havent had problems like this before buying the headset, so it kinda started since. Maybe freeze/BSOD has damaged some file or so?

Exacly what info do you need? I do have a system.nfo file but it is too big (2.5mb) to attach here. Is it possible to send or email it through here?Here is some info if it is of any help:

OS Name   Microsoft Windows 7 Ultimate   
Version   6.1.7601 Service Pack 1 Build 7601   
OS Manufacturer   Microsoft Corporation   
System Manufacturer   Gigabyte Technology Co., Ltd.   
System Model   H55-UD3H   
System Type   x64-based PC   
Processor   Intel(R) Core(TM) i5 CPU         760  2.80GHz, 2794 Mhz, 4 Core(s), 4 Logical Processor(s)   
BIOS Version/Date   Award Software International, Inc. F9, 2010-07-06   
SMBIOS Version   2.4   
Windows Directory   C:\Windows   
System Directory   C:\Windows\system32   
Boot Device   \Device\HarddiskVolume1   
Locale   Sweden   
Hardware Abstraction Layer   Version = "6.1.7601.17514"   
Time Zone   W. Europe Standard Time   
Installed Physical Memory (RAM)   8,00 GB   
Total Physical Memory   7,96 GB   
Available Physical Memory   5,66 GB   
Total Virtual Memory   15,9 GB   
Available Virtual Memory   13,3 GB   3 THINGS you can do to test for possible freezing occorunces :
1) RAM issue:
DLoad and run MemTest...follow the guide for creating a bootable CD...let it run at least 1 hour...
Any errors at all and it's a bad stik of RAM
2) HDD issues:
DLoad and run the FREE diagnostics from the HDD manuf site again repeat the steps above...let it run to completion...
Test will tell you if it's the HDD.
3)Windows issues:
Check in Event Viewer to see what issues that reports...may be a software / OS issue.

Let us know.
PS ...not a bad rig you've built there...This next is a real reach.Does the unit have the ability to change the frequency of the transmitter? Have you tried that?truenorthpatio
I will run Memory diagnostics tonight, will let you know tomorrow about the results there.
I have done diagnostic test on my HDD's and all seems fine with em.
About the event viewer, I am not sure how to read and interpret the results in there ... Maybe if there is some specific section you are interested in, I could export it here?


truenorth
Do you mean change frequency of the headset as in sample rate and bit rate?