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Answer» Ok I have an Hp Envy 1TB with AMD-A10 -6700 3.70 ghz ... It is consistently freezing and crashing on me. I have to run for work Photoshop - Lightroom - while I have Social Media accounts going and I stream NETFLIX. I have 2 monitors and I have extra external memory with a 1tb passport. I us Wi-Fi - Headphone - Mouse - Keyboard and I use a Wacom Tablet. Not sure what other info to supply to help get advice please let me know if there is anything or what advice you may have! Thanks!Looked up your computer and it appears to be like this one... https://www.newegg.com/Product/Product.aspx?Item=N82E16883250977
In Windows there are event logs. I would check event logs to see if there are any errors listed that will give indication as to the issue you have. Windows can detect issues and record them there and then when the issue is unknown to the user, sometimes the issue is as clear as DAY and the error log in event logs of Windows points out the problem such as I had a HARD drive that was failing and Windows recorded that the Hard Drive had been having a Delayed Write Failure. This caused my system to act slow at times with hard drive light lit and freeze up and crash on me.
However a hard drive failure is not the only cause of issues like these. It could also be DUE to a RAM issue, Power Supply Issue, Heat Issue such as the APU running too HOT, as well as a Motherboard Failure if the issue is caused by hardware. Additionally if your system was ever infected with malware you could have a memory leak going on where the scars left behind in the data on the system cause problems even after the malware has been removed and by which saving your data to an external drive or cloud storage and then installing the OS and software clean from system recovery media set can also be a solution.
Lastly many people overlook the power to the computer as a possible cause. If you have a lamp plugged into the same outlet that the computer uses and you see the light twinkle in brightness as a test when using the computer and the computer freezes or acts up then, then you know that you have a dirty power condition that is the cause of the computer freezing up. A problem like this can be best resolved by adding a battery backup between the outlet of the home or office and the computer so that when there is a dip in power even if just the FASTEST dip in power of a sudden flicker of the lamps bulb, the battery backup aka UPS can keep the computer on a constant clean powered state and the internal battery can fill in for the voltage dips. (Note: Laptops are usually immune to dips in power because of how they charge their battery, and if there is a dip in power it just means that during that time the laptop runs off of its battery vs the power supply that is plugged in, where the battery is healthy and has enough of a charge to cover the outage period of a quick flicker or a longer power outage or brown out etc. ) Since you have a desktop computer its susceptible to a quick dip in power ruining your day, especially if the system is being heavily run and its power demand is higher and the capacitors in the power supply during that dip in power drain out faster and are not able to maintain constant DC voltages to critical components.
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