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Answer» Hi,
For a while my laptop screen would GO blank and I would have to switch it off. I could switch it back on again and it would be fine. This started happening more and more FREQUENTLY until I couldn't get it to start at all.
When I switch on, it gets as far as the starting Windows screen and then goes blank but bright (pic 1). If you leave it sitting it then turns to a stripey screen (pic 2). I have the same problem when I try to start in safe mode. I also tried restoring and reinstalling from the original disks, but still the same problem.
Has anyone seen this problem before? I'm not SURE if the hard drive has died, if it's a video or other problem. I was about to order and install a new hard drive, but don't want to do that only to find out it's something entirely different.
Thanks.
[year+ old attachment deleted by admin]run diagnostics on your computer i bet u have a hard disk problemError #10008-Replace Hard Disk1. Thanks!Funnily enough, I was working on this again last night...
I ordered and installed a new hard drive. Got the message 'no operating system installed' so installed the recovery disks. I formatted the hard drive and restored the laptop to FACTORY settings. Still the same problem .. windows is loading files and then the blank screen.
I ran the diagnostics again and now GETTING #10000 - passed.
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