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Answer» I have an hp cd - writer / dvd-rom combo on my computer and I am able to play and hear dvd's but I cannot play audio cd's or COPY files to a cd. Am I missing a drive? and how can I get it running again? PLease help I am doing a project and need to copy files. It is an HL-DT-ST RW/DVD GCC-4481B When I tried to reinstall driver I recived message Exception in DisplayRunMap.runmap. I do not have another computer to test device. Can you recommend a cheep external cd rw and or dvd combo? Some burners have more than one laser diode in them and it's not uncommon for one or both to BURN out...common SYMPTOMS would be what you describe. To test this swap it into another working machine...if it will not burn a CD the drive has FAILED.
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