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Solve : hp dc5800 small form factor?

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this is a business desktop that came with 1 gb of memory.i purchased a 4 gb set of chips,2 single 2 gb chips.it will start up and run with a single 2gb chip but windows won't start when i put the other 2gb chip in.this has xp pro 32 bit and will take up to 8 gb.i read that it will take up to 4 gb with the 32 bit os and i don't know where to get the 64 bit os.this has 4 memory slots,channel a has the primary black slot that has to be filled then a white slot,channel B has a black slot in the 3rd slot and the 4th slot is white in channel b. its a dual CORE processor Quote from: rwalton311 on December 02, 2011, 12:40:28 PM

this is a business desktop that came with 1 gb of memory.i purchased a 4 gb set of chips,2 single 2 gb chips.it will start up and run with a single 2gb chip but windows won't start when i put the other 2gb chip in.this has xp pro 32 bit and will take up to 8 gb.i read that it will take up to 4 gb with the 32 bit os and i don't know where to get the 64 bit os.this has 4 memory slots,channel a has the primary black slot that has to be filled then a white slot,channel b has a black slot in the 3rd slot and the 4th slot is white in channel b. its a dual core processor

Windows will generally only recognize 3GB or 3.5GB with a 32 bit version.
This should not cause the system to stop booting ...

Try swapping all the RAM aboutSounds like the motherboard can take the RAM and Windows should recognize as much as possible on 32-bit. The ram size should not be an issue. Make sure if there are different colored slots that you are matching the same colors. If they are not in the right memory banks, they will not work. Also, test one RAM at a time to make sure you don't have a BAD one.

A 64-bit operating system is available in Windows XP, Windows 7, and Windows Vista - you'd just have to look around for a copy. 64-bit OS will help your processor out a bit and help you recognize all of the RAM. Sounds like your processor can handle it. Using a 32-bit OS with 4GB of ram is not bad though, and you shouldn't have to worry about getting a 64-bit OS unless you want to go past the 4GB.Also, I noticed the HP DC5800 comes in a slim form factor, and also a mini-tower form factor. You may have your specs mixed up and they could have put different capibilities in the slim model that do not match what the tower can handle. Quote from: Darthgumby on December 09, 2011, 09:14:17 AM
Also, I noticed the HP DC5800 comes in a slim form factor, and also a mini-tower form factor. You may have your specs mixed up and they could have put different capibilities in the slim model that do not match what the tower can handle.

Use the crucial online system scanner tool while on that PC http://crucial.com
See what it reports the MAX ram as They haven't returned...
Just a heads up.


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