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Solve : hp laptop keyboard not working? |
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Answer» I have a HP Pavilion ze4300 laptop. Everything was working normal and then one day I turned on the laptop and the computer keeps going straight into the system setup. Once that screen opens I can't do anything, the KEYBOARD doesn't work. I plugged in a PS/2 keyboard and turn the computer back on, and it BOOTS into Windows like it should. I ordered a new keyboard for the laptop and when it came in, I installed it with the same results, booting straight into system setup and keyboard not working. However, now, if I plug in an external keyboard, it only works about half the time now. Does it sound like a bad motherboard or another issue?No, it is the ribbon connector.New keyboard came with new ribbon CABLE. Ps/2 keyboard doesn't use ribbon cable. Quote Does it sound like a bad motherboard or another issue?Did you try going to BIOS utility setup when using a PS/2 keyboard and load defaults? Can you try replacing the CMOS battery?I did RESET the defaults in BIOS with the PS/2 keyboard and it didn't change anything. I haven't replaced the CMOS batteryWith both 2 internals and 1 external only working 1/2 the time i'd certainly suspect the MBoard... It can be TESTED at a shop but make sure to get a price 1st. |
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