Solve : HP Photosmart C4780 Problem?

1.	Solve : HP Photosmart C4780 Problem?
Answer» My HP Photosmart C4780 has problem, when I try to print a page (which I copy & paste to a word document), it only print out the black color words/lines on that page, other color text of IMAGE cannot print out. I downloaded the update driver and went to control panel printer, but I don't see any selection for PRINTING property. KINDLY please help. Thank you very much, JohnHi Before looking at SOFTWARE it is easier just to do a color copy and see if all the colors are there. If not it is a cartridge problem. First thing to try is the head clean in the tools menu run that and see if if it CLEARS the color head. If not then you will need a new color cartridge.

Discussion