print when turned on clicks - will not print test page etcKathleen, I need a lot more INFORMATION than this... Is it a new printer? When did this START? Has it ever worked PROPERLY? Is it connected to the computer properly? Are the DRIVERS installed properly? Are they compatible with the computer? Which operating system are you using?

Flameit is not new
this has never happened before
it is plugged in properly
used it yesterday

we did have a power failure yesterday

i have tried resetting printer

nothing worksIs the printer connected to a surge protector? Was the outage due to lightning?

FlameIf a simple unplugging and replugging EVERYTHING does not work, then:

uninstall the software

unplug the printer

restart the computer

reinstall software

reboot computer

plug in printer

HP's all in one's have to be set up this way.

I have had this happen on mine and 2/3 of the time just unplugging EVERYTHING and restarting has helped. THe other times, unfortunately, plan B was required.will try plan b of uninstalling

i have DONE everything else

hope it works

thanksLet us know in any case how it turns out.