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Answer» I have an HP laptop and an HP Multifunction printer. The HP Solution Center program which sets up scanning to the computer will not load and it tells me that I need to reinstall the printer. I have DOWNLOADED and installed the LATEST driver and still get the same message. Any ideas ? Thanks.Besides the driver, you need the whole package for that exact printer. The scanner and the printer FUNCTIONS are really two distinct items. Get the CD that came with the printer and do the whole install over again. Use a USB cable the first time, to see if it will work. Later, try for the wireless.
As for me, the wireless setting does not always work RIGHT. I have a HP 6500. Is this printer connected via USB ? ? If so here's the correct procedure: Remove the printer in Device Manager... Remove the HP printer software in Add/Remove programs. Unplug the printer and re-boot. DLoad and install a new copy of the printer software and re-install it...do not hook up the printer until it prompts you to do so in the install.Thanks to both Geek-9pm and Patio. I will re-install printer USING the CD and then try using the usb cable.
I am running a wireless network so no they are not hard connected.
Will post again with results after completing the re-install.
Thanks for the quick replies.
Okay, problem solved. Even though I had done this twice before in the past, when I un-installed the software for my printer and then re-installed it, the HP Solution Center now loads up and the scan to computer function worked fine.
Thanks again for the help and the quick responses.
Good News indeed...
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