We've upgraded to windows xp but our SCANNER will not work. Tried downloading new DRIVERS, no go. Our device manager has no imaging devices tab. We're kind of lost and the scanner worked fine before. HP won't help because the scanner is a few years old. Thinking we need a patch or something simple we are missing. THANKS for any help, TDoes xp detect the new hardware?
If so, TELL us what happens.
If not, try using the 'Add Remove Hardware' wizard in the Control Panel.hi, no XP does not detect the scanner anymore. And when I try the Add/Remove Hardware I'm having no luck there either. Even with the installation disc for the scanner I can't get it to recognize the hardware. I've uninstalled everything, unplugged, REBOOTED and started over but still nothing. Thanks so much for replying(= I'm at my wits end here(=Is your name is T or is that your nick name
if it was........fairplay my nick name is [size=48]T[/size]I don't know how old the scanner is, but some that were designed for Win 98 just do not have drivers that work with XP. I would check wih HP to see if it compatible.When you use the add hardware wizard, do you choose 'add a new device', then choose 'select hardware from the list'?Fed: We were able to find the right patch a couple of years ago and the scanner worked fine with the XP scanning and imaging software. But we uninstalled and have been unable to reinsall it correctly or find what worked for us last time.

GX1_Man: I tried add new hardware, select from list but the only items on the list were digital cameras. There are no options for scanners.

Thanks to all for the help and suggestions, I really appreciate it, hopefully we'll get there(= TIn the hardware wizard you will find it under imaging devices but you do need to read the screens and make your selections carefully to get there.
When you see & click on other devices you are nearly there, I'd give you step by step screenshots but it is not that difficult to find.Just a thought: is this installation of WinXP fully up to date with all the latest patches from MS (including SP2)?