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Solve : hpdx16-1140us/nb129ua Monitor Issues (497937-001/samsung ltn160at02)?

Answer»

Hello,

I have the above named machine with a dim screen, when an external monitor (em) is attached the em will only work if the laptop screen is completely detached or attached and open no more than about 20%. I have replaced the inverter which didn't correct the dim screen issue. i researched the external monitor issue and i got the IMPRESSION that the magnet on the top right of the power board was involved in the em display issue and i replaced the power board, that did not correct the problem. I am leaning towards replacing the screen or replacing the backlight. However something tells me this will not correct the problem with using an em.  Any input is appreciated.Have you tried adjusting brightness CONTROL on laptop. Most use a FN + another key to INCREASE or decrease brightness. Reason why I ask this is because I have seen CUSTOMERS come to me with laptops that appear to be a dim backlight and in the end its just that somehow the brightness control got set to the minimum.

Also confused on the 20% you are talking about, Quote

will only work if the laptop screen is completely detached or attached and open no more than about 20%.

If you are suggesting that it is correctly lit until the laptops display is hinged away from the keyboard by about 20% at which point it gets dim, you are probably dealing with a ribbon cable issue between the display itself and your motherboard.


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