Hi,
  I just registered here and am glad to have found this forum. I have a Dell Studio computer, almost a year old (desktop) and yesterday for the first time, the computer got a VIRUS. Since I have an online business and need my computer, and the geek squad couldn't come for a week, I called a local computer repairman. He removed everything from the computer, backed up documents, pictures, ETC, on my external hard drive, put everything back...Well, during the course of the very long visit, I mentioned how I didn't like Vista as much as I did Windows XP, so he put Windows XP (I think it's a bootleg copy) on my computer. Anyway, my husband and daughter are upset now because the computer is not connected to either of our printers (the Epson Stylus Photo 820 or the Dell V305w wireless). I called the computer tech, he told me to go to epson.com, download the info, etc, I called Epson, had a woman walk me through downloading the driver for our printer, and when we tried to run it to set the computer up we get the following message:

"The system file is not suitable for running MS-DOS and Microsoft Windows Applications, click close to terminate the program"

Do I need to reinstall Vista? Should I? The man also removed our wireless Linksys by Cisco and supposedly hooked the wireless up another way, my husband (who knows less than techie computer stuff than me lol) wants to know if we can just stick the wireless card back into the front of the computer where it was...and of course, if we need to get Vista back. By the way, I lost all of my Outlook information, which is very upsetting too...Any help and advice is greatly appreciated, thank you so much in advance.

Katy1977Can anyone help me with this please? Thanks so much. 

Katy1977If you change the subject title to something related to your problem rather than "I need help" you will probably get a better response.ASAP you need to talk to your local Better Business Bureau,  the Chamber of commerce and the District attorney.
http://www.bbb.org/

They should give you advice as to how to deal with the 'computer tech' who tore into you computer. If he does not put your system back the way it was, TAKE him to small claims court. I am not joking.

Meanwhile, you can get back online at you local library or college campus.  Also, you can pick up a refurbished computer with a one year warranty and a certified Windows XP install for about $190 plus shipping.

To see more, Google refurbished Desktop
 You can use your old monitor. A NEW Wireless card is about $20 at you local WallMart.

The Epsom printer came with a install CD that will automatically do the printer installation. Quote

take him to small claims court

Also, you can pick up a refurbished computer with a one year warranty and a certified Windows XP install for about $190 plus shipping.

Don't go sue people or waste money on a new computer. I am sure the tech just forgot to install some drivers.