1.

Solve : issue with internet connection?

Answer»

I bought a Dell Inspiron i17RN-3530DBK second-hand recently. It seems like a good computer except for having issue connecting to the internet. It has Windows 7 home premium, 8gb RAM, 750GB hard drive and Intel Core i7 260Qm processor. I reformatted the C drive and re-installed the OS as soon as I got it (to be sure it was free of spyware, viruses, etc).

When it connects to the internet it will sometimes seems to work fine for a few minutes but then the connection abruptly will cease responding and pages will just "hang" indefinitely and not load. I tried downloading and installing another driver for the wi-fi card but that made no difference in this issue. I found info on Google with many complaints about this model of wi-fi card (Centrino wireless N-1030 but there is also Centrino WiMax 6150 listed under Network Adapters in Device Manager) and people suggested switching off the blue-tooth capability. I did that but it did not improve function. Every other computer in the house connects easily without the slightest issue and I have never had any connection issue in the past whatsoever. I assumed this issue HAD to be the wi-fi card. The former owner of the computer maintains he had no connection issues at all while he owned it but I'm not sure I believe that. He suggested I connect the computer directly to the internet (no wi-fi) so I plugged the connection into the back and found it at first the pages loaded okay but then they were HANGING up again and then after some minutes the pages were again loading quickly. I'm not sure what to make of this. Does anyone else have any ideas or suggestions about this? I can't keep the computer on direct connection because the others in the house use wi-fi and so the internet will have to be plugged back into the router so they can connect again.

Thanks The router should slow both direct and Wi-Fi at the same time.
This is a used computer. May I suggest  you replace the Wi-Fi adapter. They are cheap. a plain old 54Nbps USB thing  will do a good job. Disable or remove the one in the computer.



The computer has only 3 USB ports and I do need the use of all 3 for other items to be plugged in. I found the internet connection seems to work okay only if the computer is like 4 FEET from the router. However, that would make using wi-fi rather redundant. I always use my laptop computer with wi-fi connection so I can be in another room where the router is not located.

Would it be advisable to replace the internal card? I've never ever had to do that before on a computer. Would it be difficult to find one that is compatible with the computer's other hardware? How would I know which one to buy for my model of computer?While connected by wifi, let's try running some program scanning.

Download MiniToolBox and open/run the program.
When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply.

Download Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Smith (administrator) on 12-09-2014 at 13:00:15
Running from "C:\Users\Smith\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel(R) Centrino(R) Wireless-N 1030 = Wireless Network Connection (Connected)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Intel(R) Centrino(R) WiMAX 6150 = Local Area Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Smith_1
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.nj.comcast.net.

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) Centrino(R) WiMAX 6150
   Physical Address. . . . . . . . . : 64-D4-DA-63-D9-3E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : AC-72-89-FA-5D-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : AC-72-89-FA-5D-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : AC-72-89-FA-5D-CE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.nj.comcast.net.
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 84-8F-69-B5-A4-D2
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : hsd1.nj.comcast.net.
   Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1030
   Physical Address. . . . . . . . . : AC-72-89-FA-5D-CA
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:c:d80:73f:d085:cf8b:2013:b52(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:c:d80:73f:401:b902:9c34:903c(Preferred)
   Link-local IPv6 Address . . . . . : fe80::d085:cf8b:2013:b52%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.6(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Wednesday, September 10, 2014 1:20:11 PM
   Lease Expires . . . . . . . . . . : Friday, September 19, 2014 12:55:51 PM
   Default Gateway . . . . . . . . . : fe80::21d:d3ff:fe1c:6c41%11
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 195850889
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-4A-54-A1-84-8F-69-B5-A4-D2
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{7198E6C1-7092-4AA5-B71B-EB3354BF1D75}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.nj.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.nj.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{BDDDEBE9-D7AC-4B5B-823A-D7CE5438AAB5}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{ADBD37C2-AC41-4D45-943F-B03AF85A2FC9}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:818:2a63:bbda:f930(Preferred)
   Link-local IPv6 Address . . . . . : fe80::818:2a63:bbda:f930%19(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{871EA5E0-935F-4F4D-8E70-B75B63310F1E}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:4006:808::1007
     74.125.226.72
     74.125.226.67
     74.125.226.68
     74.125.226.66
     74.125.226.65
     74.125.226.64
     74.125.226.70
     74.125.226.69
     74.125.226.71
     74.125.226.78
     74.125.226.73


Pinging google.com [2607:f8b0:4006:809::1006] with 32 bytes of data:
Reply from 2607:f8b0:4006:809::1006: time=22ms
Reply from 2607:f8b0:4006:809::1006: time=21ms

Ping statistics for 2607:f8b0:4006:809::1006:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 21ms, Maximum = 22ms, Average = 21ms
Server:  cdns01.comcast.net
Address:  2001:558:feed::1

DNS request timed out.
    timeout was 2 seconds.
Name:    yahoo.com
Addresses:  98.139.183.24
     98.138.253.109
     206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=55ms TTL=48
Reply from 98.138.253.109: bytes=32 time=53ms TTL=48

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 53ms, Maximum = 55ms, Average = 54ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 18...64 d4 da 63 d9 3e ......Intel(R) Centrino(R) WiMAX 6150
 17...ac 72 89 fa 5d cb ......Microsoft Virtual WiFi Miniport Adapter #2
 16...ac 72 89 fa 5d cb ......Microsoft Virtual WiFi Miniport Adapter
 14...ac 72 89 fa 5d ce ......Bluetooth Device (Personal Area Network)
 12...84 8f 69 b5 a4 d2 ......Realtek PCIe FE Family Controller
 11...ac 72 89 fa 5d ca ......Intel(R) Centrino(R) Wireless-N 1030
  1...........................Software Loopback Interface 1
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 42...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1         10.0.0.6     25
         10.0.0.0    255.255.255.0         On-link          10.0.0.6    281
         10.0.0.6  255.255.255.255         On-link          10.0.0.6    281
       10.0.0.255  255.255.255.255         On-link          10.0.0.6    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link          10.0.0.6    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link          10.0.0.6    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    281 ::/0                     fe80::21d:d3ff:fe1c:6c41
  1    306 ::1/128                  On-link
 19     58 2001::/32                On-link
 19    306 2001:0:9d38:6abd:818:2a63:bbda:f930/128
                                    On-link
 11     33 2601:c:d80:73f::/64      On-link
 11    281 2601:c:d80:73f:401:b902:9c34:903c/128
                                    On-link
 11    281 2601:c:d80:73f:d085:cf8b:2013:b52/128
                                    On-link
 11    281 fe80::/64                On-link
 19    306 fe80::/64                On-link
 19    306 fe80::818:2a63:bbda:f930/128
                                    On-link
 11    281 fe80::d085:cf8b:2013:b52/128
                                    On-link
  1    306 ff00::/8                 On-link
 19    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/10/2014 05:34:24 PM) (Source: Application Error) (User: )
Description: Faulting application name: GoogleUpdate.exe, version: 1.3.21.103, time stamp: 0x4f3c6d6c
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000223e0
Faulting process id: 0x178c
Faulting application start time: 0xGoogleUpdate.exe0
Faulting application path: GoogleUpdate.exe1
Faulting module path: GoogleUpdate.exe2
Report Id: GoogleUpdate.exe3

Error: (09/10/2014 03:22:25 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"

AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 00:47:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_41e6975e2bd6f2b2.manifest.

Error: (09/10/2014 00:47:00 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_41e6975e2bd6f2b2.manifest.

Error: (09/08/2014 11:46:42 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_41e6975e2bd6f2b2.manifest.

Error: (09/08/2014 11:45:31 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_41e6975e2bd6f2b2.manifest.

Error: (09/08/2014 08:34:27 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"

AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/08/2014 02:35:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"

AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/08/2014 01:39:47 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows

\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests

\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_41e6975e2bd6f2b2.manifest.

Error: (09/07/2014 04:20:02 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"

AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (09/10/2014 07:08:42 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR3.

Error: (09/10/2014 08:24:18 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService

service.

Error: (09/10/2014 08:23:48 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService

service.

Error: (09/10/2014 08:23:45 AM) (Source: DCOM) (User: )
Description: {4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (09/10/2014 03:24:35 AM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (09/10/2014 03:21:23 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR4.

Error: (09/08/2014 00:40:24 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer SMITH-COMPAQ-PRE
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{C8131852-2652-4829-A005-

9037A838455F}.
The master browser is stopping or an election is being forced.

Error: (09/08/2014 10:00:21 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService

service.

Error: (09/08/2014 09:59:51 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService

service.

Error: (09/08/2014 08:36:40 AM) (Source: Service Control Manager) (User: )
Description: The Dell Digital Delivery Service service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (09/10/2014 05:34:24 PM) (Source: Application Error)(User: )
Description: GoogleUpdate.exe1.3.21.1034f3c6d6cntdll .dll6.1.7601.18247521ea8e7c000000500022 3e0178c01cfcd3cefdd1a9aC:

\Program Files (x86)\Google\Update\GoogleUpdate.exeC:\Windows\SysWOW64\ntdll.dll3b4ea3b4-3932-11e4-95ca-ac7289fa5dce

Error: (09/10/2014 03:22:25 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"

AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/10/2014 00:47:32 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests

\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files

(x86)\Cozi Express\CoziExpress.exe

Error: (09/10/2014 00:47:00 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests

\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files

(x86)\Nero\Nero8\Nero Toolkit\DiscSpeed.exe

Error: (09/08/2014 11:46:42 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests

\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files

(x86)\Cozi Express\CoziExpress.exe

Error: (09/08/2014 11:45:31 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests

\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files

(x86)\Nero\Nero8\Nero Toolkit\DiscSpeed.exe

Error: (09/08/2014 08:34:27 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"

AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/08/2014 02:35:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"

AND TargetInstance.LoadPercentage > 990x80041003

Error: (09/08/2014 01:39:47 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-

controls_6595b64144ccf1df_6.0.7601.1751 4_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests

\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files

(x86)\Cozi Express\CoziExpress.exe

Error: (09/07/2014 04:20:02 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor"

AND TargetInstance.LoadPercentage > 990x80041003


========================= Devices: ================================

Name: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter
Description: Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter
Class Guid: {b0755d59-9657-467d-b89d-74c1f645aeb3}
Manufacturer: Intel Corporation
Service: AMPPAL
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard.

Follow the instructions.


========================= Memory info: ===================================

Percentage of memory in use: 41%
Total physical RAM: 8086.17 MB
Available physical RAM: 4714.45 MB
Total Pagefile: 16170.52 MB
Available Pagefile: 11972.64 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.17 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:679 GB) (Free:579.82 GB) NTFS
3 Drive e: () (Removable) (Total:14.83 GB) (Free:6.02 GB) FAT32

========================= Users: ========================================

User accounts for \\SMITH_1

Administrator            Guest                    Smith                 

========================= Minidump Files ==================================

No minidump file found

**** End of log ****
 Results of screen317's Security Check version 0.99.87 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
Microsoft Security Essentials   
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````[/u]
 Java(TM) 6 Update 27 
 Java version out of Date!
 Adobe Flash Player 14.0.0.179 
 Mozilla Firefox (32.0)
 Google Chrome 37.0.2062.103 
 Google Chrome 37.0.2062.120 
````````Process Check: objlist.exe by Laurent````````[/u] 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````[/u]
here is the Speccy log

[attachment deleted by admin to conserve space]Try clearing your cache files using Ccleaner then run Adwcleaner and Malwarebytes just in case.

Try clearing your cache files : Free Ccleaner
Ignore the Registry feature of Ccleaner as it is not recommended or needed.

Download Adwcleaner by Xplode from here.
Click on Adwcleaner and hit the Scan button and will begin to search for PUP and malicious files. Once finished click the Clean button.
Copy and paste the log on your next reply.

Scan for Malware using free Malwarebytes
Install then run a quick scan only after updating to the latest definition.Uncheck the trial pro version on setup and remove any found threats after running the scan. Please post also the result.I don't think there could be virus or malware. I only got the computer last week and did a reformat/re-install of the OS as soon as I got it. The computer is supposed to be better/faster than my old one (a Dell 14" laptop) so I gotta wonder why the wi-fi connection is so bad. My old computer connects at around 30mbps (Comcast cable internet) and this one (when it does connect) is at like 8mbps. Both are about 15ft from the router in another room (where I usually use my computer). I've never had connection issues with any of my other computers...I think the topic was accidentally marked as solved though it is not solved yet... Quote from: a1148383 on September 10, 2014, 10:53:30 PM

The computer has only 3 USB ports and I do need the use of all 3 for other items to be plugged in.

Unpowered USB hubs are very cheap. I have keyboard, mouse and pen drive all running from 1 USB port.



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