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Solve : Keyboard problems (solved)?

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Hey guys, it's my first time to post here. I have some question with my keyboard.
When I press the "Window" key (beside the ctrl)  at the left side of keyboard, it shutdown directly. The right one "windows" key, it's normal as well.
The second problem is pressing "ctrl" will mute/unmute.
I didn't create any SHORTCUT key or hot key before and not the virus.
Last, the key of  "  and    changed to and ". When I press , it display as ", and press " will show as .
Does anyone have any solution? Thx!
Info:
Windows XP Professional SP2
Ordinary Keyboard

(solved)Danged if right now I can remember where to get at the SETTINGS info - but you have what sounds like a reversal such that instead of US keyboard you are set for the UK one - which reverses these " and options.  Not so sure about the win key tho.

I'll try and remember the way to set this - usually of course it's something set up at OS original install.  I expect someone will be along to remind us! Quote

Danged if right now I can remember where to get at the settings info
Control Panel --> Regional and Language Options.  Haha - the benefits of youth!!!  Quote from: Carbon Dudeoxide on August 18, 2008, 09:26:41 PM
Quote
Danged if right now I can remember where to get at the settings info
Control Panel --> Regional and Language Options. 

I hope you're just kidding. There was nothing I can do thereFirst go through everything and make sure it is set up correct (like your locations, language, ect...).
If that doesn't FIX the keyboard problem, let us know.And you might want to test another keyboard, just to make sure.
Also, what protection do you have?I doesn't fix the problem. I have kaspersky anti-virus. The problem just happened suddenly when i'm playing COUNTER strike.What about swapping keyboards? Quote from: Carbon Dudeoxide on August 19, 2008, 05:52:59 AM
What about swapping keyboards?
maybe i really need to try this oneLol. Just to make sure you didn't smash your keyboard too hard while playing CS. Thx! Carbon Dudeoxide. I solve the first and second problem. However, I don't have any idea with the and " problem.Exactly what is the problem? What keys are they replacing?Well, the situation is like this,
When I press will show as ", and will show as "Have you tried our other suggestion through Control Panel?


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