I have a Dell Latitude E6400 and an E-Port replicator all running XP SP3. I am trying to get a LACIE USB 1TB Ext HDD up and running. It installed and seemed to run OK for about 1 hour then THINGS started GOING downhill. Most of the time the computer will not recognize the drive, on these occasions the system locks up when I click on anything, the mouse moves but I get the hourglass symbol. I have to do a hard reboot to get out; control/alt/Del does not work.

If it does recognize the drive I get the write fail error but it continues from there. I can see the drive letter in my computer but if I try to access the drive by storing something on it it tells me to put a disk in the drive.

The things I have tried so far to get it running are;

1) tried it on another computer - works OK
2) Removed the port replicator - Still a problem
3) Contacted Lacie - Not their problem as it works on another computer
4) Update Bios, Chipset and software - still not working
5) Contacted Dell by phone - unable to help
6) Tried different USB ports and devices and all work.
7) Tried to return it for another brand but the sellers says it OK

All I would like to do is get this drive running.Does Lacie USB 1TB Ext HDD get power only from USB or does it have a power adapter?The Lacie drive has it's own seperate plug into the mains power supply. The power supply lights the drive and I can hear it turning also it runs fine on another computer. Quote from: Andrew1001 on November 25, 2009, 05:12:33 PM

The Lacie drive has it's own seperate plug into the mains power supply. The power supply lights the drive and I can hear it turning also it runs fine on another computer.

I was at the Dell site last night and downloaded all of the updates relevant to my Dell. Installed them all.
Rebooted but still have the problem(s)