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Solve : laptop not recognizing cd/dvd drive? |
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Answer» HI... I'm new here. I had to restore my laptop after a virus. Now it's not recognizing my cd/dvd drive and I'm not sure how to fix it. I went to HP's webpage and couldn't find the driver and contacted their customer support but their directions were way too technical...involved taking the drive out. I'm wondering...I resored from my d drive, and didn't use the four resoration cds that I have. Would doing a total scrap and resoring from the cds fix my problem? That option makes me REALLY nervous... Quote from: jennysandy on September 13, 2009, 06:21:58 PM ...Would doing a total scrap and resoring from the cds fix my problem? That option makes me really nervous...If the laptop doesn't recognize the CD drive, how would you do this? There are no DRIVERS required for CD/DVD drives. It's not showing up at all in My Computer? What is the D-Drive you refer to?If you you use recovery partition on drive D, it's the very same as using recovery CD. One of these may help: 1. Uninstall the drive through Device Manager. Restart computer. The drive will be automatically reinstalled. or... 2. http://support.microsoft.com/kb/314060 Restart computer. or... 3. Download, and run Restore Missing CD Drive patch Double click on cdgone.zip to unzip it. Right click on cdgone.reg, click Merge. Accept registry merge. Restart computer. or... 4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers. You'll see two items: - ATA Channel0 (or Primary Channel) - ATA Channel1 (or Secondary Channel) Right click on each of them, and click Uninstall. Confirm. Restart Windows. They'll be automatically reinstalled.I thought I was good to go. I did this, restarted and it said all my new hardware had been installed, but I had to restart for it to work. When I restarted....it was gone...ack. 4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers. You'll see two items: - ATA Channel0 (or Primary Channel) - ATA Channel1 (or Secondary Channel) Right click on each of them, and click Uninstall. Confirm. Restart Windows. They'll be automatically reinstalled. [/quote] Did you try the others?Quote from: jennysandy on September 14, 2009, 06:02:16 AM I thought I was good to go. I did this, restarted and it said all my new hardware had been installed, but I had to restart for it to work. When I restarted....it was gone...ack.I have an older laptop that does the same thing, SOMETIMES CD is recognized, sometimes not. It's an intermittent connection from the CD caddy to the motherboard. I've tried to fix it but nothing seems to work. |
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