Solve : Laptop Screen Malfunctioning?

1.	Solve : Laptop Screen Malfunctioning?
Answer» Hi everyone, I'm having a bit of a problem with the laptop I'm using at the moment. It belongs to my school though, so I can't do anything too crazy with it. It's an HP Laptop, ProBook 4310s, and we were first given them about June of last year. And it's been mostly fine, I even USED it this morning, about 4 hours ago, and EVERYTHING was fine. But I just turned it on, and it's been showing a blank white screen constantly. I plugged in another monitor, but the monitor didn't realize it was connected to anything. The rest of the computer works fine. I was able to sign in, but since I can't see the screen at all, there's not much schoolwork I can do. Any idea what I can do? If you need more information, I'll do my best to supply it. Thanks guys and gals. Once you are SIGNED in, and have an external monitor connected, try locating the F-key that has a picture of a monitor with a line each side, or with twin monitors on it. Judging by this picture of (supposedly) your keyboard... That would be your F4 key. So once Windows has fully loaded, and the external monitor connected, try PUSHING Fn+F4. It may take up to 10 seconds to activate the secondary monitor. If this works, it would seem you have either a damaged screen cable, or a damaged screen. If not, then you are looking at a new laptop You do not MENTION your operating system. If it is Win 7 then with your addon monitor plugged in to the external port press the "windows key on your keyboard and at the same time the "P" key. That will maybe bring up a choice of options on your desktop (if you get to have any) that will allow you to chose display only on the external monitor.Then see if you can maintain a display for an extended period of time.truenorth Quote from: truenorth on March 30, 2011, 02:18:23 PM You do not mention your operating system. If it is Win 7 then with your addon monitor plugged in to the external port press the "windows key on your keyboard and at the same time the "P" key. That will maybe bring up a choice of options on your desktop (if you get to have any) that will allow you to chose display only on the external monitor.Then see if you can maintain a display for an extended period of time.truenorth The OP Stated that they cannot see anything as the screen is white, Truenorth Just to note ryann, you may have to press it more than once, however it should go like this: (at start) Laptop (press) External (press) Laptop + External (press) LaptopOkay, well my operating system was Windows XP. I have an external monitor on my desktop, and that didn't work after a while. I talked to the IT People at my school (it is technically their laptop) and they said they would fix it. But I think they're just replacing the monitor, not the computer itself, or fixing anything. So I wouldn't call this problem solved, but solved for me anyways. Thanks for your help though guys. K, I had the impression that it "sometimes" did work but was not reliable from this comment by the O/P "And it's been mostly fine, I even used it this morning, about 4 hours ago, and everything was fine." Hence my suggestion. However seems to be a moot point now as the O/P seems to have recovered from (or soon to be so) with the help of his IT people. truenorth

Answer»

Hi everyone,

I'm having a bit of a problem with the laptop I'm using at the moment. It belongs to my school though, so I can't do anything too crazy with it.

It's an HP Laptop, ProBook 4310s, and we were first given them about June of last year. And it's been mostly fine, I even USED it this morning, about 4 hours ago, and EVERYTHING was fine.

But I just turned it on, and it's been showing a blank white screen constantly. I plugged in another monitor, but the monitor didn't realize it was connected to anything. The rest of the computer works fine. I was able to sign in, but since I can't see the screen at all, there's not much schoolwork I can do.

Any idea what I can do? If you need more information, I'll do my best to supply it.

Thanks guys and gals. Once you are SIGNED in, and have an external monitor connected, try locating the F-key that has a picture of a monitor with a line each side, or with twin monitors on it.

Judging by this picture of (supposedly) your keyboard...

That would be your F4 key.

So once Windows has fully loaded, and the external monitor connected, try PUSHING Fn+F4.
It may take up to 10 seconds to activate the secondary monitor.

If this works, it would seem you have either a damaged screen cable, or a damaged screen.

If not, then you are looking at a new laptop You do not MENTION your operating system. If it is Win 7 then with your addon monitor plugged in to the external port press the "windows key on your keyboard and at the same time the "P" key. That will maybe bring up a choice of options on your desktop (if you get to have any) that will allow you to chose display only on the external monitor.Then see if you can maintain a display for an extended period of time.truenorth Quote from: truenorth on March 30, 2011, 02:18:23 PM

You do not mention your operating system. If it is Win 7 then with your addon monitor plugged in to the external port press the "windows key on your keyboard and at the same time the "P" key. That will maybe bring up a choice of options on your desktop (if you get to have any) that will allow you to chose display only on the external monitor.Then see if you can maintain a display for an extended period of time.truenorth

The OP Stated that they cannot see anything as the screen is white, Truenorth

Just to note ryann, you may have to press it more than once, however it should go like this:
(at start) Laptop (press) External (press) Laptop + External (press) LaptopOkay, well my operating system was Windows XP.

I have an external monitor on my desktop, and that didn't work after a while.

I talked to the IT People at my school (it is technically their laptop) and they said they would fix it.

But I think they're just replacing the monitor, not the computer itself, or fixing anything.
So I wouldn't call this problem solved, but solved for me anyways.

Thanks for your help though guys. K, I had the impression that it "sometimes" did work but was not reliable from this comment by the O/P "And it's been mostly fine, I even used it this morning, about 4 hours ago, and everything was fine." Hence my suggestion. However seems to be a moot point now as the O/P seems to have recovered from (or soon to be so) with the help of his IT people.
truenorth

Solve : Laptop Screen Malfunctioning?

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