Solve : Laptop won't boot and I can't restore/recover?

1.	Solve : Laptop won't boot and I can't restore/recover?
Answer» Hi, I am having what I suspect are near terminal problems with my laptop. The laptop won't BOOT up, it gets stuck at the black WINDOWS screen. I have tried to restore computer using internal recovery option (after pressing ESC at initial screen) and using recovery disks (after changing the boot order). In both cases it COMES up with the colour background but the dialogue box that I imagine should come up giving me recovery options never appears. Don't know what else to try. Will replacing the hard drive fix the problem? I have important files backed up. My laptop is an HP Compaq Presario CQ56-110SA with Windows 7. The LAST time I was able to boot up, the system froze while I was sorting some files in Windows Explorer. When I tried RESTARTING, it wouldn't boot as described above. Quote from: Polorky on August 03, 2013, 09:27:52 AM ...Will replacing the hard drive fix the problem? I have important files backed up. My laptop is an HP Compaq Presario CQ56-110SA with Windows 7... Not enough info to say for sure. http://h10025.www1.hp.com/ewfrf/wc/product?product=4300720&cc=us&dlc=en&lc=en&query=Compaq%20Presario%20CQ56-110SA&tool= You can test the hard drive with Seagate Seatools for DOS. You'll have to download the iso file & burn it to a CD with an iso file burning tool which creates a bootable CD. http://www.seagate.com/support/downloads/ http://www.seagate.com/support/downloads/item/seatools-dos-master/I downloaded Seatools and ran the tests, the hard drive failed the test.

Answer»

Hi,
I am having what I suspect are near terminal problems with my laptop. The laptop won't BOOT up, it gets stuck at the black WINDOWS screen. I have tried to restore computer using internal recovery option (after pressing ESC at initial screen) and using recovery disks (after changing the boot order). In both cases it COMES up with the colour background but the dialogue box that I imagine should come up giving me recovery options never appears.

Don't know what else to try. Will replacing the hard drive fix the problem? I have important files backed up.

My laptop is an HP Compaq Presario CQ56-110SA with Windows 7.

The LAST time I was able to boot up, the system froze while I was sorting some files in Windows Explorer. When I tried RESTARTING, it wouldn't boot as described above.

Quote from: Polorky on August 03, 2013, 09:27:52 AM

...Will replacing the hard drive fix the problem? I have important files backed up.
My laptop is an HP Compaq Presario CQ56-110SA with Windows 7...

Not enough info to say for sure.
http://h10025.www1.hp.com/ewfrf/wc/product?product=4300720&cc=us&dlc=en&lc=en&query=Compaq%20Presario%20CQ56-110SA&tool=

You can test the hard drive with Seagate Seatools for DOS. You'll have to download the iso file & burn it to a CD with an iso file burning tool which creates a bootable CD.
http://www.seagate.com/support/downloads/
http://www.seagate.com/support/downloads/item/seatools-dos-master/I downloaded Seatools and ran the tests, the hard drive failed the test.

Solve : Laptop won't boot and I can't restore/recover?

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