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Answer» I am having a terrible time printing a legal-sized Excel spreadsheet on my office LASERJET, and I hope someone can help me. Excel is the 2002 version, and the printer is an HP LaserJet 4 (older than the dinosaurs, but still a very good printer).
My spreadsheet is set up in the Excel printing options to print landscape on legal paper. The printer has two trays; one that tucks underneath that, as far as I can tell, will only hold letter-sized paper. That's the tray that gets used most. There is also a flip-out tray on the front which I've used many times for feeding different colors of letter-sized paper, envelopes and labels, etc., so the tray works fine. When I have printed from this flip-out tray, the lighted button labeled "ONLINE" on the printer turns off. Pressing the button turns the light back on and printing starts without a problem, unless I'm trying to print something on legal paper. When I try to print on legal, the ONLINE light goes out and the little screen on the printer reads, "PC LOAD LEGAL". The obvious solution, loading in legal-sized paper and pushing the ONLINE button (which works so well for envelopes and such) does not work. The light doesn't come back on and the message "PC LOAD LEGAL" remains unchanged, and I have to turn the printer's power off and back on to make that go away.
I've DECIDED the problem is not Excel, because legal-sized documents won't print from Word either. I think it must have something to do with the feed tray selection. I have the following choices: Automatically Select, Auto Select, UPPER Paper Tray, Manual Paper Feed, Lower Paper Tray, Envelope Feeder, and Large Capacity. It will print if I select Manual Paper Feed, but then I have to stand at the printer and press the ONLINE button to feed each page. Since the ultimate goal here is for my 78-year-old BOSS to be able to print a 30 page report without my help, that option isn't really viable.
Does anyone have any idea what I could be doing differently? I'd really appreciate any advice. Please let me know if more information is needed. Thanks!Have you checked HP's site for help?
Alan <>< I did, but the closest information I could find related specifically and only to envelopes and Mac OS, which I don't have a problem with. I'm stumped! :-?
I did locate this information, and I'm just positive it would help if my SMALL brain could apply it to my own situation, rather than the one being described: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=25484&prodTypeId=18972&prodSeriesId=25484&objectID=bpl01293
Still very much open to (and begging for) other suggestions.... Bump...for help pretty please?Will the legal-size tray fit into the upper location ? ?
Reason i ask is we have a finicky machine with similar options built in but legal-size only runs from the upper tray...
Rather than swearing at the gosh darn thing every other day we just switch trays now.
patio. 8-)That's a good thought, but the legal tray -is- the upper tray, and it's not set up to move. I'm still thinking it must have something to do with the settings either on the printer itself or in the software. I may just give up and print twice as many pages on letter-sized paper.
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