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Solve : LCD display, went blank?

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I have a Gateway FPD1975W 19" LCD Monitor.  You know how the story goes...   It was working fine and then one day, it just stopped working.

When I cold boot my computer I can see the BIOS Version appear and I can see Windows boot up, but the screen simply GOES DARK within seconds of entering the Windows log-in screen.  Moving the mouse or pressing keys on the keyboard does not help the picture come back.

If I attempt to enter CMOS it does the same thing.  When the BIOS Version is displayed during start-up and I attempt to enter CMOS, the screen GOES DARK at the CMOS log-in screen (in which I have set a password). 

If I unplug the VGA cable and plug it back in, the display comes back for about 8 seconds and then goes dark again.

I tried plugging the monitor into another working computer and it does the same thing. hi.. i could be completely off the mark but it sounds like the default resolution of your os is DIFFERENT to that of your screen (in which case your screen is rather weird)

do you have the ability to try another screen with the same pc?

and the pcs you tried the 1 screen on do they have the same setup (like same os and settings?)

Try another VGA cable. Quote from: darhblader on March 25, 2009, 05:10:11 PM

hi.. i could be completely off the mark but it sounds like the default resolution of your os is different to that of your screen (in which case your screen is rather weird)

do you have the ability to try another screen with the same pc?

and the pcs you tried the 1 screen on do they have the same setup (like same os and settings?)



They do not have the same OS settings........The LCD monitor is used with Vista, and I tried that monitor on a Windows XP system and as I said, it did not correct the problem. 

I hooked up a CRT monitor to the Vista machine and it works fine. 
I tried different resolutions while the CRT was connected and then plugging the LCD back in to see if it fixed anything.........but NO GO on that



Quote from: patio on March 25, 2009, 05:52:18 PM
Try another VGA cable.

Unfortunately, I don't have an extra VGA cable laying around that I can pull off another computer.  The only other monitors I have are CRTs, and I cannot pull the VGA cable off of them.

EDIT:  I have inspected the cable, HOWEVER, wondering if my cat chewed through or clawed part of it, but I did not notice any thing wrong..sometimes the problems with the cables are internal

my first step would be try another cable, if that doesnt work then its most likely something to do with the screen

does it get to exactly the same place each time or is it more it stops working at exactly the same time after turning it on

if it stops working say after 30 seconds roughly each time then i'd say its a manufacturing fault with the screen in which case i'd return it

but if it happens at a specific point on boot each time then i'd say its definately the settings (but dont TAKE my word for it)

unfortunately i dont have the experience to help you any further mate

andyIncidentally, the LCD monitor does have somewhat of a defect, in the power button.  I have to push it in VERY hard to make it turn on, when it should turn on with a light push/click.The Gateway web site doesn't accept the Serial Number off of the LCD monitor.  I tried calling the number listed on the monitor and it said that all circuits are busy and to call back later.... 

Something tells me that I should probably not purchase anything else from Gateway, again. I just checked the continuity of the 15 individual wires running through the VGA cable, using my multimeter.  There doesn't appear to be any brakes in the cable.

Any other ideas?


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