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My SIL is finally buying a new desktop - HP Pavillon 550-110 with Win 10. What is the easiest way to transfer files, folders and documents from her old Win 7 HP desktop? Her old machine is so slow it takes forever to copy all of her pics, etc onto the external HD and sometimes files won't copy. I have a Macrium image of her old internal hard drive but it is the free version where I have to restore the entire drive including OS. Should I get the paid version of Macrium so I can restore individual folders? Is it possible to directly transfer files from via USB cable without having to use an external HD? Thanks.If you have an up to date image backup of the old machine saved on an external drive, just install Macrium Reflect on the new machine, connect the drive up, then you can browse the Macrium image file - you just right click on the file, select Explore, and follow the wizard, no need to restore the whole drive and no need to buy the full version toi restore individual folders, you can simply drag and drop from the backup image to the new machine, then unmount the drive once you're done.
Macrium has an article on this here - http://kb.macrium.com/KnowledgebaseArticle50080.aspx Quote from: Calum on April 03, 2016, 07:50:59 AM

If you have an up to date image backup of the old machine saved on an external drive, just install Macrium Reflect on the new machine, connect the drive up, then you can browse the Macrium image file - you just right click on the file, select Explore, and follow the wizard, no need to restore the whole drive and no need to buy the full version toi restore individual folders, you can simply drag and drop from the backup image to the new machine, then unmount the drive once you're done.
Macrium has an article on this here - http://kb.macrium.com/KnowledgebaseArticle50080.aspx

Thanks Calum. I had read that article and successfully mounted an image. However, in the free version you can not see individual files to copy/paste. I contacted Macrium and they confirmed I needed the paid version. Have you tried to restore individual files/folders with the free version?I've just connected my external drive to test this, and yes, I can still do this.
So, I right clicked the image file in Explorer, Explore Image, said Yes to the UAC prompt, ticked the C: drive shown there, and hit OK.  A new F: drive was created which opened automatically, I browsed to C:\Users\Calum\Desktop and dragged a file from there onto my actual desktop, copied across just fine.

I put every step above not because I think you can't follow directions or anything along those lines but so that we can hopefully see where our methods are differing, or where you're RUNNING into issues.
For reference, I'm on the latest free version, 6.1.1225, but I've done this for as long as I can remember with different versions of Reflect, I've never had a paid license.Yes, I did it too! Didn't realize my files/folders were buried in the user file. But here is the RUB. After doing the test copy/paste, I COULD not disconnect my external harddrive because it was being used. The only way I could close everything was doing a restart which delete the paste file. What am I missing? Thanks.You'll need to right click on the drive which has been created by Reflect within Explorer, right click, and unmount it - there should be a menu option named Macrium Reflect with the option to Unmount Macrium Image there.  This disconnects the image file and you should then be able to safely remove the external drive.Yep, got it! A little disappointed Macrium did not tell me this. They referred me to the same article you did but said I needed the paid version to implement. Paid version has some nice FEATURES including back-up/restore individual files but mounting the image and doing the copy/paste is plenty easy. Thanks!Not a problem, glad you got it sorted
Sounds like Macrium support may have misunderstood your query, and "technically" they are correct as you're not actually "restoring" individual files and folders, just copying them out of the backup image.  Same end result for you and for me, but a different implementation.Worked like a dream! Transferred 85GB quickly and accurately. The HP 550-110 is definitely an entry level model but it is lightning fast compared to dinosaur she has now.


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