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Solve : Low Ink Warning popup won't go away!?

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I have a Deskjet 3900 Series Low Ink WARNING pop up that pops up every time I log on.  It is for the tri-color cartridge which I rarely use.  I have tried remiving and REPLACE *the same) cartidge,  but the warning still comes up and I have close it every time.

I know ... there is some simple solution to this, but I'm not smart enough to figure it out.

Help!

Thanks!

Donnie Quote from: Donnie on October 14, 2007, 04:44:46 PM

I have a Deskjet 3900 Series Low Ink warning pop up that pops up every time I log on.  It is for the tri-color cartridge which I rarely use.  I have tried remiving and replace *the same) cartidge,  but the warning still comes up and I have close it every time.

I know ... there is some simple solution to this, but I'm not smart enough to figure it out.

Help!

Thanks!

Donnie

What does it do with a'New' different cartridge ?Thanks for the reply!

I haven't replaced the cartridge with a new/different one.  I rarely use color printing and don't want to )unless I have to) replace the cartridge.

I have taken the old one out and popped it back into place hoping to "fool" the dumb thing (listen to me!) into thinking I replaced it.

Therre's GOT to be a way to stop having this warning come every time I log .. and I have to close it.What happens if you download and reinstall the software?

HereI'll have to try that when I get some help doing so.  I'm not REAL accomplished at INSTALLING/reinstalling software.There is a good possibility that the cartridge has dried out not
 being used and is reporting low but, just no MOIST ink anymore.

I downloaded the software drivers and could not find an option
 for turning off low ink alert.

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I have tried remiving and replace *the same) cartidge
You shouldn't do that. These days cartridges have a memory sensor, and you can mess up your printer's readings.

This is from your printer manual:



Instead of ON, turn it OFF.Broni,

Thank you for the suggestion, but there is no "Do not show this again" check box in the window, nor is there a "Display Ink Status Window" on the Device Settings tab.In this case, you may need to download new drivers. Before installing them, uninstall old ones, first.


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