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Solve : Modem Mess???

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Hello All,
Can't seem to find an answer to my problem with mfgs. so here I is!
 I have an older CTX, AMD 300 processor w/ 160mb of ram.(128+32)
 I had to install a new modem & ever since I have it's been puzzle time for this moderatly knowledgeable country computer clicker!
The modem is an AOpen FM56-SVV V.92. Shortly after installin' it slowed to a crawl on dialup to the ISP, & for some reason my sound, all my sound over my system quit working. I can put in a cd & it will play, & when I clik my mouse the audible clik will "hang" & GO into overdrive.
Ive been to their website with no help, & can not find any conflicts in the Device Mngr.
ANY ideas will be greatly appreciated.
                                Thanks!
Oh, forgot to mention, if I completly remove the modem from the tower, the I have sound.Connect  the lan cable via the pc to the main phone box....This is an internal dial-up modem?

Have you installed the drivers properly?

Have you scanned for viruses, Trojan HORSES and Spyware?O.K.,
 I tried the line to the box on the outside...no difference.
 Raptor... Yes its an internal modem & the drivers are installed correctly.I've checked for updates too.
No viruses or worms detected, I even did a complete reinstall of Win2000 Pro. just to be sure my anti-virus didn't miss something. I have the sp4 loaded for 2000 also.
If the sound didn't work with the modem took out I would think  the sound card was bad but this has me buffaloed.
  Thanks to both of yuns' for the ideas! Quote

... Oh, forgot to mention, if I completly remove the modem from the tower, the I have sound.

I see this from time to time.  
1ST try removing the old modem configuration from the Control Panel.  If no help, then try the modem in a different slot.
Already tried that too. I completly removed the old modem befor installing the new one, & I have moved the new one to a couple of diffrent slots .
Something I have noticed is that the com port for the modem in its properties window is com3, but when I go to the device mgr & look under ports its only lists com1 . I don't even know what uses that port. Quote
...Already tried that too. I completly removed the old modem befor installing the new one....

I don't mean the physical modem.   Remove the old modem drivers, configuration, etc.  Under Control Panel---Phone and Modem Options---Modems.  See if old modem is still listed.  If it is, delete it.

Com ports 1 & 2 are physical (real), ports 3,4,5,etc are virtual.  Mine is on Com5.
Thanks for the info on the ports, like I said I'm still learnin'. I meant that I removed ALL the modem,files, drivers all the works.
This morning I even ran a new phone line in the house to make sure that wasn't the problem...but no change.Nothing else left to do.  New modem must be defective.  Never asked, but why did you have to replace the original? Quote
Shortly after installin' it slowed to a crawl on dialup to the ISP, & for some reason my sound, all my sound over my system quit working.

So it worked OK for a while?
Have you scanned?
Is your computer 100% free of bugs?Sorry I haven't replied sooner but had technical problems.
Commando, I had to replace the old one cause it died.
Cause...unknown. But it may have been got during a storm. I now have the modem connected thru a surge protector.
I removed win 2000, did a format of the harddrive,& reinstalled 2000 with the problem STILL existing. I reoved 2000 again, reformatted & installed 98SE & everything works almost fine. The modem connectes in about 20sec. now & have all my sound back.
I really want to use 2000, any other ideas as to why it wouldn't work before. Yes I'm sure I was installing the right drivers for the program at the time.There's a lot of different drivers for this modem:
FM56-SVV
Thanks Again!
I had gone to their site before & downloaded one driver, though now I'm not sure which one it was, but I never ran across that many.
I had used the ones on the cd, which are tha same for 2ooo, XP, & ME. But when I get time I'll reload 2000 & try some of those you found. Be awhile though, we just got a house & are preparing to move. I'll let ya know how it went.
                               Appreciate it!! Maybe the isp cut your connection..........due to you moving.Na,
 We live in a SMALL town.....BUT it ain't that small!
  I haven't told them yet...& [glb]YES[/glb] I know the bill is paid!


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