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Solve : Modem problem???

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I'm trying to fix a problem with a friends computer.  Running Windows 98 with phone line modem CONNECTION to the Internet.  I can connect to the Internet but when the modem is dialing, I have to ANSWER the house phone for the modem to connect to the Internet.  
Any HELP would greatly be appreciated......thanks.How STRANGE.... Have you tried contacting your friend's Internet Service Provider for a solution?

[glb]FLAME[/glb]


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