My wife called me at work today and TOLD me she was having issues with her Dell. She thought it was something to do with the keyboard. I brought a working keyboard from my work. When I got to the computer, the screen was blank but the power was on. I could feel the fan RUNNING and some of the lights were light up on the front of the Dell.

When I hit some of the buttons on the monitor, a message came up that the powersaver mode was on and to hit any key or click the mouse. Both of these actions caused the message to disappear but the screen never came on.

Any idea as to what my issue may be?

Thanks in advance...

Try shutting down completely.
Remove the power CORDS and double check all the connections on the rear of the machine.
Replace the power cord and restart and see if this helps...I tried switching up the power cord... No Dice! I tried unhooking the monitor and hooking up another. No IMAGE. The new monitor INFORMED me that it was not getting a signal. When I unhooked the older Dell Flat screen the "Self Test" came up. I don't at this point believe it is a monitor issue. I've taken the maching home and cleaned it out (filthy does not even begin to describe the "felt" that was inside!)

What is the next step?

Since you were working inside the case i would say the next step would be to remove all cards one by one and re-seat them...
Then do the same with the RAM sticks.

As always when working inside the case remove all power sources and take anti static precautions.

What method did you clean it out with ? ? I hope it wasn't a vacuum cleaner...Quote from: patio on August 04, 2007, 01:19:16 PM

Since you were working inside the case i would say the next step would be to remove all cards one by one and re-seat them...
Then do the same with the RAM sticks.

As always when working inside the case remove all power sources and take anti static precautions.

What method did you clean it out with ? ? I hope it wasn't a vacuum cleaner...