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Solve : my dvd/cd rom can't play any cd?

Answer»

please help me.my dvd/cd rom can't play cd/dvd.there's no yellow exclamation point....i assume you mean no yellow explination in device manager? SOUNDS like you neeed a new oneWhat information should I add when submitting a QUESTION?i'm not always the dvd/cd rom.what would be the problem why it's not reading any disc?thanks.Nuj, please post as much information as you can.

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* What operating system are you using? For example if you’re using Microsoft Windows, what version are you using? Click here for information about determining the version of Windows you’re using.
* If you're getting an error what is the error message?
* Basic details on your computer, manufacturer (Dell, HP, custom built), how much RAM, CPU (Intel/AMD), etc.
* If you're having a problem with a software program, game, or utility what version is it? If you're using Windows this information can often be determined by pressing the F1 key.
* If you're having problems with a hardware device such as a printer, modem, video card, etc. mention if you have TRIED the latest drivers.
* When did the issue start occurring? Did you recently install a program, new hardware device, or visit a web page?
i already sent the info.please help.thanks.PM:

hi,

i'm not getting an error message.


basic info about my pc.

system: microsoft windoes xp professional
version 2002
service pack 2


Intel PENTIUM 4 CPU 3.06GHz
3.06 GHz,256MB of RAM


DVD:HL-DT-ST DVDRAM GSA-H10N

the problem started just recently,i just installed the sony ericcson cd for
my mobile phone. afterwards, it can't read any disc.

i already removed the sony ericcson program from the "remove program".

by the way, i changed the dvd region thinking that it will resolve the problem,unfortunately, it didn't resolve the issue.

please help.

thanks,

nuj hi,

i'm using microsoft windows xp professional version 2002 service pack 2.
intel pentium 4 cpu 3.06ghz 256 mb or ram.

i'm not getting any error message.it's like the cd/dvd rom is not reading or
playing.

by the way,i changed the region of my dvd thinking that it will solve the problem
but it didn't.

please help.thanks.
Did you TRY different CDs/DVDs?
Does the drive light come on, when you put CD in?
Can you hear CD spinning?How old is this drive ? ?
Have you swapped it into another machine and tried it ? ?


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