1.

Solve : My laptop screen is divided in 4 and i can't change it?

Answer»

I was watching a movie and i got a blue screen. After that my computer restarts and the screen is divided in almost four parts (all showing the same) and i can't change it and the quality is really bad!
You think is related with the graphic board?
I have an ASUS F3SC with 5 years old

Please help, i'm outside my country and i need my laptop to work!Good morning Xico3870 and welcome to CH

Restart your PC and go into safe mode and I would do a scan on your PC with your AV suite (anti virus suite). To get into safe mode when you restart your PC by TAPPING F8.
Next Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply


Hope to hear from you soon, Mike thanks for helping me...


==================================================
Dump File : 081812-23353-01.dmp
Crash Time : 18-08-2012 12:16:17
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 0x00000000
Parameter 2 : 0x85d4d024
Parameter 3 : 0xb2000040
Parameter 4 : 0x00000800
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+efcd
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+dedd0
Stack Address 1 : halmacpi.dll+efcd
Stack Address 2 : ntkrnlpa.exe+d196c
Stack Address 3 : halmacpi.dll+f27f
Computer Name :
Full Path : C:\Windows\Minidump\081812-23353-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160.424
==================================================

==================================================
Dump File : 051012-49592-01.dmp
Crash Time : 10-05-2012 10:56:53
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82d34795
Parameter 3 : 0x9ca9d814
Parameter 4 : 0x00000000
Caused By Driver : fltmgr.sys
Caused By Address : fltmgr.sys+3394
File Description : Gestor de Filtros de Sistema de Ficheiros da Microsoft
Product Name : Sistema operativo Microsoft® Windows®
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+122795
Stack Address 1 : ntkrnlpa.exe+12235f
Stack Address 2 : fileinfo.sys+20ec
Stack Address 3 : fileinfo.sys+7fa3
Computer Name :
Full Path : C:\Windows\Minidump\051012-49592-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160.424
==================================================

==================================================
Dump File : 040812-21574-01.dmp
Crash Time : 08-04-2012 17:16:42
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8ad1c000
Parameter 2 : 0x00000001
Parameter 3 : 0x82c49ec5
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+8e2cb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.21955 (win7sp1_ldr.120330-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e2cb
Stack Address 1 : ntkrnlpa.exe+41448
Stack Address 2 : ntkrnlpa.exe+39ec5
Stack Address 3 : l160x86.sys+6d0c
Computer Name :
Full Path : C:\Windows\Minidump\040812-21574-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160.376
==================================================

==================================================
Dump File : 033012-43352-01.dmp
Crash Time : 30-03-2012 10:41:48
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8aef3ff8
Parameter 2 : 0x00000001
Parameter 3 : 0x82c56ec5
Parameter 4 : 0x00000000
Caused By Driver : msahci.sys
Caused By Address : msahci.sys+4b60
File Description : MS AHCI 1.0 Standard Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e2cb
Stack Address 1 : ntkrnlpa.exe+41448
Stack Address 2 : ntkrnlpa.exe+39ec5
Stack Address 3 : l160x86.sys+6d0c
Computer Name :
Full Path : C:\Windows\Minidump\033012-43352-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160.376
==================================================

==================================================
Dump File : 022812-21278-01.dmp
Crash Time : 28-02-2012 11:45:04
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0000001c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x9023f64f
Caused By Driver : netw5v32.sys
Caused By Address : netw5v32.sys+3864f
File Description : Intel® Wireless WiFi Link Driver
Product Name : Intel® Wireless WiFi Link Adapter
Company : Intel Corporation
File Version : 12.4.1.4
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 : netw5v32.sys+3864f
Stack Address 2 : netw5v32.sys+c38e
Stack Address 3 : netw5v32.sys+c6d3
Computer Name :
Full Path : C:\Windows\Minidump\022812-21278-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 164.552
==================================================

==================================================
Dump File : 020712-22666-01.dmp
Crash Time : 07-02-2012 11:33:07
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8ad20000
Parameter 2 : 0x00000001
Parameter 3 : 0x82c41e85
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+8e30b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.21955 (win7sp1_ldr.120330-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e30b
Stack Address 1 : ntkrnlpa.exe+41408
Stack Address 2 : ntkrnlpa.exe+39e85
Stack Address 3 : l160x86.sys+6d0c
Computer Name :
Full Path : C:\Windows\Minidump\020712-22666-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160.376
==================================================

==================================================
Dump File : 102511-19983-01.dmp
Crash Time : 25-10-2011 21:55:20
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8ab3aff8
Parameter 2 : 0x00000001
Parameter 3 : 0x82a49e85
Parameter 4 : 0x00000001
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+8e3d7
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.21955 (win7sp1_ldr.120330-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3d7
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : ntkrnlpa.exe+39e85
Stack Address 3 : l160x86.sys+6d0c
Computer Name :
Full Path : C:\Windows\Minidump\102511-19983-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160.376
==================================================

==================================================
Dump File : 102511-19593-01.dmp
Crash Time : 25-10-2011 16:28:38
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : 0x8ab14000
Parameter 2 : 0x00000001
Parameter 3 : 0x82a45e85
Parameter 4 : 0x00000000
Caused By Driver : msahci.sys
Caused By Address : msahci.sys+4b60
File Description : MS AHCI 1.0 Standard Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+8e3d7
Stack Address 1 : ntkrnlpa.exe+413e8
Stack Address 2 : ntkrnlpa.exe+39e85
Stack Address 3 : l160x86.sys+6d0c
Computer Name :
Full Path : C:\Windows\Minidump\102511-19593-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160.424
==================================================

==================================================
Dump File : 091911-22323-01.dmp
Crash Time : 20-09-2011 00:00:46
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x9427dd54
Caused By Driver : netw5v32.sys
Caused By Address : netw5v32.sys+6bd54
File Description : Intel® Wireless WiFi Link Driver
Product Name : Intel® Wireless WiFi Link Adapter
Company : Intel Corporation
File Version : 12.4.1.4
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415db
Stack Address 1 : netw5v32.sys+6bd54
Stack Address 2 : netw5v32.sys+6f7c3
Stack Address 3 : netw5v32.sys+7086a
Computer Name :
Full Path : C:\Windows\Minidump\091911-22323-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 164.552
==================================================

==================================================
Dump File : 091911-23197-01.dmp
Crash Time : 19-09-2011 23:27:41
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000064
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x94270d54
Caused By Driver : netw5v32.sys
Caused By Address : netw5v32.sys+6bd54
File Description : Intel® Wireless WiFi Link Driver
Product Name : Intel® Wireless WiFi Link Adapter
Company : Intel Corporation
File Version : 12.4.1.4
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415db
Stack Address 1 : netw5v32.sys+6bd54
Stack Address 2 : netw5v32.sys+6f7c3
Stack Address 3 : netw5v32.sys+7086a
Computer Name :
Full Path : C:\Windows\Minidump\091911-23197-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 164.552
==================================================

==================================================
Dump File : 080811-24960-01.dmp
Crash Time : 08-08-2011 19:26:50
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x8285159f
Parameter 3 : 0x8a90f1e0
Parameter 4 : 0x8a90edc0
Caused By Driver : fvevol.sys
Caused By Address : fvevol.sys+1854
File Description : BitLocker Drive Encryption Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+3759f
Stack Address 1 : fvevol.sys+1854
Stack Address 2 : fvevol.sys+274d
Stack Address 3 : ntkrnlpa.exe+375a3
Computer Name :
Full Path : C:\Windows\Minidump\080811-24960-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 160.424
==================================================

==================================================
Dump File : 080411-27892-01.dmp
Crash Time : 04-08-2011 14:57:14
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000004
Parameter 2 : 0x00000258
Parameter 3 : 0x848bf020
Parameter 4 : 0x8293cb24
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+77766
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.21955 (win7sp1_ldr.120330-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+77766
Stack Address 1 : ntkrnlpa.exe+7d4a7
Stack Address 2 : ntkrnlpa.exe+770cf
Stack Address 3 : ntkrnlpa.exe+dbec2
Computer Name :
Full Path : C:\Windows\Minidump\080411-27892-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 264.360
==================================================

==================================================
Dump File : 080211-23244-01.dmp
Crash Time : 02-08-2011 21:32:47
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 0x00000004
Parameter 2 : 0x00000258
Parameter 3 : 0x848bf798
Parameter 4 : 0x8296bb24
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+77766
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.21955 (win7sp1_ldr.120330-1503)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+77766
Stack Address 1 : ntkrnlpa.exe+7d4a7
Stack Address 2 : ntkrnlpa.exe+770cf
Stack Address 3 : ntkrnlpa.exe+dbec2
Computer Name :
Full Path : C:\Windows\Minidump\080211-23244-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 251.376
==================================================

Good morning Xico3870 and welcome back

Thank you for the information the last BSOD that you got is a hardware error.

#1... What model PC do you have (DV9317CL) and is it a laptop or desktop
#2... Has any new hardware been INSTALLED or REPLACED (i.e memory upgrade etc)
#3... Did the PC come with what OS I KNOW you have Windows 7 Now.
#4... You have Windows 7 64 bit?

Thanks Mike So...

#1...I have a laptop, it's an ASUS F3SC, i don't know any more specifications;
#2...No new hardware;
#3...Right now I don't have the original OS, the original was Windows Vista;
#4...Is 32 bit;

thanks,
Xico
Good morning Xico3870 and welcome back

Sorry about #1 you did have the model listed I missed that

#1... When you installed W7 did you go to Asus and get drivers for the laptop or did you use only the ones that W7 installed for you.
#2... Also in the device manager is there any yellow ! or red devices
#3... How long ago did you install W7 (ruffly) and how has the laptop been since you installed W7 any issues?

Than you, Mike
#1...I needed to get some drivers from Asus
#2...My graphic board has an yellow sing (NVIDIA GeForce 8400M G)
"The windwos stop the device, because some problems were reported (Code43 )"

#3...I have for 1 year and i never had any problem, my computer got better then it was before.Good morning again

OK Asus does not make W7 drivers but they do have vista ones. You should be OK using them. You have 32 bit version of windows so download the 32 bit drivers. Like I said you should be OK but if possible I would back up your data first (pic's , Doc's etc) first just to be safe. Also I would create a restore point also before begin.

Here is the link http://support.asus.com/Download.aspx?SLanguage=en&m=F3Sc&p=3&s=78.
Here is the way I always install drivers after the OS is installed.
Chipset
Video
Sound
Now with Asus that has wireless / bluetooth devices always install the "wireless console" first then install the wireless card driver then the bluetooth
If you have a card reader install the ricoh install that as well.
Modem
Finger print driver if you have one.
Then the rest of the devices that you have.

Please make sure that any and all drivers you try to install are for your hardware (i.e if you have Azurewave get that one if you have Intel get that one)

This should help you and take care of your issue but please keep one thing in mind you still may have a hardware issue. But right now windows in not happy with the drivers so on and off you have had blue screens. If the incorrect or wrong drivers are used then there is and can be a problem. thank you very much...
i'll give you the feed back as son as i finish everything.

Xico



Discussion

No Comment Found