Solve : Nameservers?

1.	Solve : Nameservers?
Answer» Hello I have needed to upgrade my Webhosting service to accommodate ASP.NET but I have KEPT the domain name. I have kept my FileZilla FTP software and in the Control Panel of my server I have set my FTP username, host, and password. I am able to log-in to my server using the FTP software. However, I am not able to transfer files from my PC to the server - I get a critical error - whatever I try to upload (files, images, folders). I cannot even create a new directory on the server. My FTP software gives me a critical transfer error message. Is that likely to be because I have not set the nameservers? I am not sure where, when I go through the server's Control Panel, I have to do that: I can't see it anywhere! This is what I see in the Control Panel (screenshot1) and if I click on Domains I see this (screenshot2). There is no obvious place to set the nameservers in File Manager (screenshot3), either. Thanks! [recovering disk space, attachment deleted by admin] Quote Is that likely to be because I have not set the nameservers? Your domain name is on file with a domain registrar. The registrar service is different from the web host service. Even if both are with the DAME company, it is still two different services. Only the registrar can point your domain to name-servers. The name-servers, ion TURN , point to the web host directory where your site is hosted. So you have to log into the registrar and set name-servers. Example: You have bought a domain called High1.ca from a company called host-canada.ca and they set the name-servers to ns1 and ns2.host--canada.ca but you buy web space from a company called web-united.us and the nameservers are ns1 and ns2.web-united.us respectively You have to log into web-united.us.ca and set the domain to point to the new nameservers. It may take 72 hours for the nameservers to propagate. You can not set the nameservers in the control panel of the we host. You set the nameservers in the control panel of the we registrar. To add to the confusion, it is not always clear if you are in a domain control panel or a web space control panel. Sites like 1and1 and go-daddy offer both services. If you like that, fine. If that is the case, ask them for help. After a bad experience, I now keep my registrar and host service separate. A flaky domain company STOLE my domains over a dispute I had with my web service. Hello Sorry to hear of your bad experience. Yes, now that you have explained it, it's coming back to me: it's just been so long since I registered the name that I forgot the name of the company I registered it with and had to go to Whois Lookup, hehehehe. In my case, they are two different companies on two different continents so I can kind of put them in different boxes in my mind. Thanks again for your reply. High1 Glad to help.

Answer»

Hello

I have needed to upgrade my Webhosting service to accommodate ASP.NET but I have KEPT the domain name. I have kept my FileZilla FTP software and in the Control Panel of my server I have set my FTP username, host, and password. I am able to log-in to my server using the FTP software. However, I am not able to transfer files from my PC to the server - I get a critical error - whatever I try to upload (files, images, folders). I cannot even create a new directory on the server. My FTP software gives me a critical transfer error message.

Is that likely to be because I have not set the nameservers?

I am not sure where, when I go through the server's Control Panel, I have to do that: I can't see it anywhere! This is what I see in the Control Panel (screenshot1) and if I click on Domains I see this (screenshot2). There is no obvious place to set the nameservers in File Manager (screenshot3), either.

Thanks!

[recovering disk space, attachment deleted by admin] Quote

Is that likely to be because I have not set the nameservers?

Your domain name is on file with a domain registrar. The registrar service is different from the web host service. Even if both are with the DAME company, it is still two different services.
Only the registrar can point your domain to name-servers.
The name-servers, ion TURN , point to the web host directory where your site is hosted.

So you have to log into the registrar and set name-servers.
Example:
You have bought a domain called High1.ca from a company called host-canada.ca and they set the name-servers to ns1 and ns2.host--canada.ca
but you buy web space from a company called web-united.us and the nameservers are ns1 and ns2.web-united.us respectively
You have to log into web-united.us.ca and set the domain to point to the new nameservers. It may take 72 hours for the nameservers to propagate.

You can not set the nameservers in the control panel of the we host.
You set the nameservers in the control panel of the we registrar.
To add to the confusion, it is not always clear if you are in a domain control panel or a web space control panel.
Sites like 1and1 and go-daddy offer both services. If you like that, fine. If that is the case, ask them for help.
After a bad experience, I now keep my registrar and host service separate. A flaky domain company STOLE my domains over a dispute I had with my web service.

Hello

Sorry to hear of your bad experience.

Yes, now that you have explained it, it's coming back to me: it's just been so long since I registered the name that I forgot the name of the company I registered it with and had to go to Whois Lookup, hehehehe. In my case, they are two different companies on two different continents so I can kind of put them in different boxes in my mind.

Thanks again for your reply.

High1 Glad to help.

Solve : Nameservers?

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