1.

Solve : Need help with possible malware infection?

Answer»

As of this morning, my computer has shown some odd symptoms while in normal mode:

-Cannot connect to the internet or open internet explorer
-Cannot open any icons or programs whatsoever
-The bottom taskbar, system tray, and start menu button have all disappeared

In order for me to get internet access, I had to reboot in Safe Mode. I have followed all the instructions on what to do, and here is what has happened so far (while in Safe Mode):

-I cannot install Java. I was able to download apparantly 2 different versions of it - one from Java's website, and one from the MajorGeeks link that was provided. When I try to install the program from Java's website, I get the following error message: "Error - Java(TM) Installer Installer cannot proceed with the current Internet Connection settings."
I get a different error message when I try to install Java from the MajorGeeks link. It says: "WINDOWS Installer The system administrator has set policies to prevent this installation."

-In Safe Mode, while running SAS and MalwareBytes I could not connect to their databases to search for the latest updates. I could however download and actually run the programs successfully.

-I have also noticed that while in Safe Mode I cannot enable any of the SHIELDS in my anti-virus program (Avast), but the scanning function worked fine.

I think this may or may nor be a malware infection, but I am also worried that it might have something to do with the microsoft updates my computer installed yesterday. Hopefully you guys can help. Here are all my logs:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 06/14/2012 at 01:01 PM

Application Version : 5.1.1002

Core Rules Database Version : 8734
Trace Rules Database Version: 6546

Scan type : Complete Scan
Total Scan Time : 01:15:40

Operating System Information
Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator

Memory items scanned : 325
Memory threats detected : 0
Registry items scanned : 34677
Registry threats detected : 52
File items scanned : 90425
File threats detected : 4

Adware.CouponBar
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\Implemented Categories
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\Implemented Categories\{7DD95801-9882-11CF-9FA9-00AA006C42C4}
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\Implemented Categories\{7DD95802-9882-11CF-9FA9-00AA006C42C4}
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\InprocServer32
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\InprocServer32#ThreadingModel
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\ProgID
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\Programmable
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\TypeLib
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}\VersionIndependentProgID
HKCR\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}
HKCR\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}\InprocServer32
HKCR\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}\InprocServer32#ThreadingModel
HKCR\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}\ProgID
HKCR\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}\Programmable
HKCR\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}\TypeLib
HKCR\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}\VersionIndependentProgID
HKLM\Software\Classes\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}
HKCR\CLSID\{5BED3930-2E9E-76D8-BACC-80DF2188D455}
HKCR\TTB000001.TTB000001.1
HKCR\TTB000001.TTB000001.1\CLSID
HKCR\TTB000001.TTB000001
HKCR\TTB000001.TTB000001\CLSID
HKCR\TTB000001.TTB000001\CurVer
HKCR\TypeLib\{9BA983B1-0C05-2DAF-9D1D-7E160077CAF4}
HKCR\TypeLib\{9BA983B1-0C05-2DAF-9D1D-7E160077CAF4}\1.0
HKCR\TypeLib\{9BA983B1-0C05-2DAF-9D1D-7E160077CAF4}\1.0\0
HKCR\TypeLib\{9BA983B1-0C05-2DAF-9D1D-7E160077CAF4}\1.0\0\win32
HKCR\TypeLib\{9BA983B1-0C05-2DAF-9D1D-7E160077CAF4}\1.0\FLAGS
HKCR\TypeLib\{9BA983B1-0C05-2DAF-9D1D-7E160077CAF4}\1.0\HELPDIR
C:\WINDOWS\COUPONSBAR.DLL
HKLM\Software\Classes\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}
HKCR\CLSID\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}
HKCR\ToolBand.TTB000000.1
HKCR\ToolBand.TTB000000.1\CLSID
HKCR\ToolBand.TTB000000
HKCR\ToolBand.TTB000000\CLSID
HKCR\ToolBand.TTB000000\CurVer
C:\WINDOWS\COUPON~1.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}
HKU\S-1-5-21-3432606718-3590316964-593038263-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5BED3930-2E9E-76D8-BACC-80DF2188D455}
HKU\S-1-5-21-3432606718-3590316964-593038263-1006\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{62960D20-6D0D-1AB4-4BF1-95B0B5B8783A}
HKLM\Software\Microsoft\Internet Explorer\Toolbar#{5BED3930-2E9E-76D8-BACC-80DF2188D455}
HKU\S-1-5-21-3432606718-3590316964-593038263-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser#{5BED3930-2E9E-76D8-BACC-80DF2188D455}
C:\WINDOWS\SYSTEM32\CPNPRT2.CID
HKCR\Interface\{0D700D4A-F8C1-8888-C5BA-CB09D464A4E8}
HKCR\Interface\{0D700D4A-F8C1-8888-C5BA-CB09D464A4E8}\ProxyStubClsid
HKCR\Interface\{0D700D4A-F8C1-8888-C5BA-CB09D464A4E8}\ProxyStubClsid32
HKCR\Interface\{0D700D4A-F8C1-8888-C5BA-CB09D464A4E8}\TypeLib
HKCR\Interface\{0D700D4A-F8C1-8888-C5BA-CB09D464A4E8}\TypeLib#Version
HKCR\Interface\{6D69B86A-B94C-59EE-BCB8-5F5DF46B2BE8}
HKCR\Interface\{6D69B86A-B94C-59EE-BCB8-5F5DF46B2BE8}\ProxyStubClsid
HKCR\Interface\{6D69B86A-B94C-59EE-BCB8-5F5DF46B2BE8}\ProxyStubClsid32
HKCR\Interface\{6D69B86A-B94C-59EE-BCB8-5F5DF46B2BE8}\TypeLib
HKCR\Interface\{6D69B86A-B94C-59EE-BCB8-5F5DF46B2BE8}\TypeLib#Version

Adware.Tracking Cookie
C:\Documents and Settings\Ralph\Cookies\6F9MZWI4.txt [ /revsci.net ]


Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.06.11.05

Windows XP Service Pack 3 x86 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.6001.18702
Ralph :: YODA [administrator]

6/14/2012 13:25:18
mbam-log-2012-06-14 (13-25-18).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 218277
Time elapsed: 4 minute(s), 37 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Ralph at 14:27:23 on 2012-06-14
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1535.1156 [GMT -4:00]
.
AV: COMODO Antivirus *Enabled/Updated* {043803A5-4F86-4ef7-AFC5-F6E02A79969B}
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: COMODO Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Windows Defender\MsMpEng.exe
svchost.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride =
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: File Print FedEx Kinko's: {9566395f-43d2-4c64-b525-b501ffa276e2} - mscoree.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: File Print FedEx Kinko's: {9566395f-43d2-4c64-b525-b501ffa276e2} - mscoree.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB: MoneySide: {9404901d-06da-4b23-a0ee-3ea4f64ec9b3} - c:\program files\microsoft money\system\mnyviewer.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [Akamai NetSession Interface] "c:\documents and settings\ralph\local settings\application data\akamai\netsession_win.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [MoneyStartUp10.0] "c:\program files\microsoft money\system\Activation.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [MPTBox] c:\progra~1\canon\multip~1\MPTBox.exe
mRun: [nwiz] nwiz.exe /install
mRun: [DIGStream] c:\program files\digstream\digstream.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
mRun: [avast] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [AutoLaunch] c:\program files\lavasoft\ad-aware\AutoLaunch.exe monthly
StartupFolder: c:\docume~1\ralph\startm~1\programs\startup\kuma_t~1.lnk - c:\program files\history channel games\kgsystray\Kuma_tray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~2.lnk - c:\program files\sony corporation\picture package\picture package menu\SonyTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony corporation\picture package\picture package applications\Residence.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {01113300-3E00-11D2-8470-0060089874ED} - hxxp://activation.rr.com/install/download/tgctlcm.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv9dmo.cab
DPF: {4B48D5DF-9021-45F7-A240-60304302A215} - hxxp://download.microsoft.com/download/b/d/b/bdb4e4ee-63b2-45ff-9d84-33205bf43143/WebCleaner.cab
DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} - hxxp://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-3-48.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://by106fd.bay106.hotmail.msn.com/resources/MsnPUpld.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229540297140
DPF: {69432678-2906-2705-1128-068943397621}
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1263759585985
DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} - hxxp://us-housecall.trendmicro-europe.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{17137E2C-E8BA-4E93-A8D8-F81A0696AAA5} : DhcpNameServer = 192.168.1.1
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
AppInit_DLLs:
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\window~4\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-9-30 64160]
R1 cmderd;COMODO Internet Security Eradication Driver;c:\windows\system32\drivers\cmderd.sys [2010-9-10 15592]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2010-9-10 25240]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2011-8-11 116608]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-10-9 442200]
S1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-1-27 320856]
S1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdGuard.sys [2010-9-10 239240]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
S2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2002-8-29 14336]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-1-27 20568]
S2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-1-27 44768]
S2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\comodo internet security\cmdagent.exe [2010-9-10 1901056]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-10-7 136176]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-7-3 1036104]
S2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program files\viewpoint\common\ViewpointService.exe [?]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-10-7 136176]
S3 MBAMSwissArmy;MBAMSwissArmy;\??\c:\windows\system32\drivers\mbamswissarmy.sys --> c:\windows\system32\drivers\mbamswissarmy.sys [?]
S3 MTK;Media Technology Kernel Driver;c:\windows\system32\drivers\mtk.sys --> c:\windows\system32\drivers\mtk.sys [?]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 7408]
.
=============== Created Last 30 ================
.
2012-06-14 15:29:20--------d-----w-c:\documents and settings\all users\application data\SUPERSetup
2012-06-14 11:30:01--------d-----w-c:\documents and settings\ralph\local settings\application data\PCHealth
.
==================== Find3M ====================
.
2012-05-15 13:20:331863168----a-w-c:\windows\system32\win32k.sys
2012-05-02 13:46:36139656----a-w-c:\windows\system32\drivers\rdpwd.sys
2012-04-04 19:56:4022344----a-w-c:\windows\system32\drivers\mbam.sys
2004-07-25 01:46:460--sh--r-c:\program files\q330994.exe
.
============= FINISH: 14:28:41.28 ===============




.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 4/18/2003 8:39:51 PM
System Uptime: 6/14/2012 2:10:12 PM (0 hours ago)
.
Motherboard: Dell Computer Corp. | | 0J0592
Processor: Intel(R) Pentium(R) 4 CPU 2.53GHz | Microprocessor | 2524/533mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 56 GiB total, 15.886 GiB free.
D: is CDROM ()
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP2113: 5/17/2012 7:43:02 AM - Software Distribution Service 3.0
RP2114: 5/18/2012 6:53:24 AM - Software Distribution Service 3.0
RP2115: 5/19/2012 7:21:10 AM - Software Distribution Service 3.0
RP2116: 5/20/2012 7:03:43 AM - Software Distribution Service 3.0
RP2117: 5/21/2012 8:27:28 AM - Software Distribution Service 3.0
RP2118: 5/22/2012 6:16:31 AM - Software Distribution Service 3.0
RP2119: 5/23/2012 6:27:54 AM - Software Distribution Service 3.0
RP2120: 5/23/2012 6:43:22 AM - Software Distribution Service 3.0
RP2121: 5/24/2012 7:29:18 AM - Software Distribution Service 3.0
RP2122: 5/25/2012 6:41:40 AM - Software Distribution Service 3.0
RP2123: 5/26/2012 6:25:19 AM - Software Distribution Service 3.0
RP2124: 5/27/2012 6:38:37 AM - Software Distribution Service 3.0
RP2125: 5/28/2012 7:04:40 AM - Software Distribution Service 3.0
RP2126: 5/29/2012 6:54:09 AM - Software Distribution Service 3.0
RP2127: 5/30/2012 6:37:56 AM - Software Distribution Service 3.0
RP2128: 5/31/2012 6:47:42 AM - Software Distribution Service 3.0
RP2129: 6/1/2012 6:35:47 AM - Software Distribution Service 3.0
RP2130: 6/2/2012 8:27:50 AM - Software Distribution Service 3.0
RP2131: 6/3/2012 6:57:35 AM - Software Distribution Service 3.0
RP2132: 6/4/2012 6:09:03 AM - Software Distribution Service 3.0
RP2133: 6/5/2012 7:40:16 AM - Software Distribution Service 3.0
RP2134: 6/6/2012 6:24:21 AM - Software Distribution Service 3.0
RP2135: 6/7/2012 8:45:22 AM - Software Distribution Service 3.0
RP2136: 6/8/2012 11:21:32 AM - Software Distribution Service 3.0
RP2137: 6/9/2012 9:15:23 AM - Software Distribution Service 3.0
RP2138: 6/10/2012 7:06:15 AM - Software Distribution Service 3.0
RP2139: 6/11/2012 6:19:26 AM - Software Distribution Service 3.0
RP2140: 6/12/2012 7:41:53 AM - Software Distribution Service 3.0
RP2141: 6/13/2012 8:02:38 AM - System Checkpoint
RP2142: 6/13/2012 7:47:49 PM - Software Distribution Service 3.0
RP2143: 6/14/2012 6:05:22 AM - Software Distribution Service 3.0
RP2144: 6/14/2012 6:19:32 AM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
.
AAC Decoder
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader 9.4.1
Adobe® Photoshop® Album Starter Edition 3.0
Adobe® Photoshop® Album Starter Edition 3.0.1
Akamai NetSession Interface
Any Video Converter 3.0.7
Apple Software Update
AutoUpdate
avast! Free Antivirus
Banctec Service Agreement
BCM V.92 56K Modem
BlackBerry Desktop Software 6.0
Canon Camera Access Library
Canon Camera Support Core Library
Canon G.726 WMP-Decoder
Canon MultiPASS Suite 4.20a
Canon Utilities Easy-PhotoPrint
CCleaner
CDex extraction audio
COMODO Internet Security
Coupon Printer for Windows
CouponBar
Critical Update for Windows Media Player 11 (KB959772)
Cucusoft MPEG to DVD Author 1.09
DAO
dBpoweramp Music Converter
Dell Digital Jukebox Driver
Dell Picture Studio - Dell Image Expert
Dell Solution Center
Dell Support
Dell Support Center
DellSupport
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Version Checker
DivX Web Player
DVD Audio Extractor 4.5.4
DVD Flick 1.3.0.7
DVDSentry
Earthlink Installer - uninstall 'Earthlink 5.0' entry first if present
Easy CD Creator 5 Basic
ELNKInst
ESPNMotion
eTrust EZ Antivirus
Exact Audio Copy 0.99pb4
File, Print FedEx Kinko's
FLAC 1.2.1b (remove only)
Google Update Helper
H.264 Decoder
Help and Support Customization
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
ImageMixer VCD2
ImagXpress
ImgBurn
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
InterActual Player
Japanese Fonts Support For Adobe Reader 9
Java Auto Updater
Java(TM) 6 Update 29
LightScribe System Software
LimeWire 5.5.8
Macromedia Shockwave Player
Malwarebytes' Anti-Malware
MetaFrame Presentation Server Web Client for Win32
Microsoft .NET Framework (English)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Interactive Training
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2002
Microsoft Money 2002 System Pack
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Media Content
Microsoft Office XP Professional
Microsoft Publisher 2002
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MKV Splitter
Modem Helper
MotoHelper MergeModules
Move Media Player
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
neroxml
NVIDIA Display Driver
NVIDIA Windows 2000/XP Display Drivers
Paint Shop Pro 7
PCFriendly
Picasa 3
Picture Package
PL-2303 USB-to-Serial
PowerDVD
QuickTime
RealPlayer Basic
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shockwave
Sony USB Driver
SpywareBlaster 4.4
Steam
SUPERAntiSpyware
Theorica Divx ;-) Codecs (remove only)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows Internet Explorer 8 (KB971930)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
VC80CRTRedist - 8.0.50727.762
VCRedistSetup
Viewpoint Manager (Remove Only)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Defender
Windows Defender Signatures
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Resource Kit Tools - SubInAcl.exe
Windows XP Service Pack 3
WinRAR archiver
Wolfenstein 3D
Xvid 1.2.2 final uninstall
.
==== Event Viewer Messages From Past Week ========
.
6/9/2012 9:15:33 AM, error: WinDefend [2003] - Windows Defender has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 1.1.8304.0 Update Source: User User: NT AUTHORITY\SYSTEM Error Code: 0x80070005 Error description: Access is denied.
6/9/2012 9:15:33 AM, error: WinDefend [2001] - Windows Defender has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.125.886.0 Update Source: User Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8304.0 Error code: 0x80070005 Error description: Access is denied.
6/8/2012 11:21:44 AM, error: WinDefend [2003] - Windows Defender has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 1.1.8304.0 Update Source: User User: NT AUTHORITY\SYSTEM Error Code: 0x80070005 Error description: Access is denied.
6/8/2012 11:21:44 AM, error: WinDefend [2001] - Windows Defender has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.125.886.0 Update Source: User Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8304.0 Error code: 0x80070005 Error description: Access is denied.
6/7/2012 8:45:38 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.127.1364.0).
6/7/2012 8:45:29 AM, error: WinDefend [2003] - Windows Defender has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 1.1.8304.0 Update Source: User User: NT AUTHORITY\SYSTEM Error Code: 0x80070005 Error description: Access is denied.
6/7/2012 8:45:29 AM, error: WinDefend [2001] - Windows Defender has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.125.886.0 Update Source: User Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8304.0 Error code: 0x80070005 Error description: Access is denied.
6/14/2012 9:59:22 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
6/14/2012 9:58:47 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
6/14/2012 9:58:28 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/14/2012 9:58:22 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 AFD aswRdr aswSnx aswSP aswTdi cdudf_xp cmdGuard cmdHlp Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip WS2IFSL
6/14/2012 9:58:22 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.
6/14/2012 9:58:22 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/14/2012 9:58:22 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
6/14/2012 9:58:22 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
6/14/2012 6:20:02 AM, error: WinDefend [2003] - Windows Defender has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 1.1.8304.0 Update Source: User User: NT AUTHORITY\SYSTEM Error Code: 0x80070005 Error description: Access is denied.
6/14/2012 6:20:02 AM, error: WinDefend [2001] - Windows Defender has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.125.886.0 Update Source: User Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8304.0 Error code: 0x80070005 Error description: Access is denied.
6/14/2012 6:18:37 AM, error: DCOM [10001] - Unable to start a DCOM Server: {58FC39EB-9DBD-4EA7-B7B4-9404CC6ACFAB} as /. The error: "%5" Happened while starting this command: c:\PROGRA~1\COMMON~1\MICROS~1\DW\DWTRIG20.EXE -s -Embedding
6/14/2012 6:14:54 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2656369).
6/14/2012 6:08:42 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2656370).
6/14/2012 6:08:30 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Server 2003 and Windows XP x86 (KB2686828).
6/14/2012 6:08:23 AM, error: Service Control Manager [7000] - The Windows Installer service failed to start DUE to the following error: Access is denied.
6/14/2012 6:08:23 AM, error: DCOM [10005] - DCOM got error "%5" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
6/14/2012 2:16:22 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
6/14/2012 10:04:27 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Aavmker4 aswSnx aswSP aswTdi cdudf_xp cmdGuard Fips intelppm SASDIFSV SASKUTIL
6/14/2012 10:04:04 AM, error: Dhcp [1002] - The IP address lease 192.168.1.3 for the Network Card with network address 0007E9881D1C has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
6/14/2012 10:01:54 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
6/14/2012 1:50:21 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
6/13/2012 7:48:05 PM, error: WinDefend [2003] - Windows Defender has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 1.1.8304.0 Update Source: User User: NT AUTHORITY\SYSTEM Error Code: 0x80070005 Error description: Access is denied.
6/13/2012 7:48:05 PM, error: WinDefend [2001] - Windows Defender has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.125.886.0 Update Source: User Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8304.0 Error code: 0x80070005 Error description: Access is denied.
6/13/2012 6:58:12 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the NVSvc service.
6/12/2012 7:42:17 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.127.1815.0).
6/12/2012 7:42:02 AM, error: WinDefend [2003] - Windows Defender has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 1.1.8304.0 Update Source: User User: NT AUTHORITY\SYSTEM Error Code: 0x80070005 Error description: Access is denied.
6/12/2012 7:42:02 AM, error: WinDefend [2001] - Windows Defender has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.125.886.0 Update Source: User Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8304.0 Error code: 0x80070005 Error description: Access is denied.
6/11/2012 6:19:33 AM, error: WinDefend [2003] - Windows Defender has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 1.1.8304.0 Update Source: User User: NT AUTHORITY\SYSTEM Error Code: 0x80070005 Error description: Access is denied.
6/11/2012 6:19:33 AM, error: WinDefend [2001] - Windows Defender has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.125.886.0 Update Source: User Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8304.0 Error code: 0x80070005 Error description: Access is denied.
6/10/2012 7:06:37 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.127.1592.0).
6/10/2012 7:06:23 AM, error: WinDefend [2003] - Windows Defender has encountered an error trying to update the engine. New Engine Version: Previous Engine Version: 1.1.8304.0 Update Source: User User: NT AUTHORITY\SYSTEM Error Code: 0x80070005 Error description: Access is denied.
6/10/2012 7:06:23 AM, error: WinDefend [2001] - Windows Defender has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.125.886.0 Update Source: User Signature Type: AntiSpyware Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.8304.0 Error code: 0x80070005 Error description: Access is denied.
6/10/2012 10:06:00 PM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for with the following error: Access is denied.
6/10/2012 10:06:00 PM, error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: Access is denied.
6/10/2012 10:06:00 PM, error: DCOM [10005] - DCOM got error "%5" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
.
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You have three antivirus installed. (eTrust EZ Antivirus - COMODO Internet Security - avast! Free Antivirus)
This is never good. Please uninstall all but one before continuing.
I suggest keeping avast! and uninstalling the others.

Also uninstall both of these:

  • Viewpoint Manager (Remove Only)
  • Viewpoint Media Player
----------

Be sure to restart the computer after uninstalling everything.

Can you update Malwarebytes now and run a new scan?

I kept Avast and uninstalled everything except for Comodo, since that is the firewall that I use. After I restarted the computer nothing changed. I still can't update the definitions for MalwareBytes or SAS. If you already have ComboFix be sure to delete it and download a new copy.

Download ComboFix© by sUBs from one of the below links. Be sure to save it to the Desktop.

Link #1
Link #2

**Note: It is important that it is saved directly to your Desktop

Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

Double click combofix.exe & follow the prompts.

When finished ComboFix will produce a log for you.
Post the ComboFix log in your next reply.

Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

If you have problems with ComboFix usage, see How to use ComboFixOddly enough, it seems as if everything went back to normal on my computer last night. In normal mode, I am now able to connect to the internet, open programs and icons, update my Java, and update all my definitions for SAS, Malwarebytes, etc. It did this once I removed the other programs you suggested.

I tried running ComboFix but it stalled toward the end. I guess I can try running it again. If you think I should do scans with SAS and Malwarebytes again since I updated the definitions I will do that. See if Combofix created a log. It will be located in C:\combofix.txt


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