1.

Solve : network controller card dead???...maybe mobo? please help!!?

Answer»

Hi everyone

i wasn't sure if this should go here, or under 'networking', but im almost positive it's all about the hardware, so i put it here.  I apologize if this is in the wrong forum...

Ok, so here's my problem -  I have an HP laptop - the model is pavillion tx1000 - that has been working well on the same network for over a year now, and the wireless crapped out on me a couple of days ago.  I went to check the network connection, and it said that there are no networks to connect to.  I refreshed the modem and the router, but that didnt help. I restarted my computer, but that didnt help either.  So, I turned on the other computers on the network, and they all work just fine.

I ran a diagnostic and it said that my Nvidia network controller card is not installed, or it's drivers are outdated....so I went into device manager, where it said that the card (or cards? - there were 4 items listed under networking. I know that one is a network card - Im honestly not sure what the others are, but I checked them all) are all working fine, and all the drivers are up to date.

So, now Im really confused. I cant connect to a network because, according to my diagnostics, my network card isnt working, but according to device manager, it's working just fine. How do you fix a problem that doesnt really need to be fixed? Can a network card be replaced in a notebook, or is it integrated with the mobo? . . .Is it just time for a new laptop?

Also, I dont know if this is RELAVENT, but this laptop is notorious for running really, really hot!!  (I've heard about people who have literally burned themselves by putting their hand too CLOSE to the exhaust vent.)  System shuts down from the heat after running for about 10 minutes.  Even with a cooler mat, it gets way hot - the mat keeps it from shutting down, but it still feels burning hot to the touch....could the heat have fried the network card?   Or could it have damaged part of the motherboard, but left the rest of it fully functional?


I'd appreciate any help at all!  I'd love to get back online, on my own computer
thanks a bunch!
-sara
Have you tried connect to that network with different laptop?is it connected?
Just to make sure its not from the modem / switch/ etc.yes, i checked the connection itself with a desktop and two other laptops - they all worked perfectly.

not a great sign, huh?Are you using Wifi or Cables?
I suggest to try uninstall all of the network / modem related DRIVER, restart, then go to

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3185028&lc=en&cc=us&dlc=en&lang=en&cc=us

select your OS and install the driver for modem / network hopefully it works.

For the heat problems, can you feel the fan inside the laptop spinning?or possible too many dust in it, so you need to clean it up by yourself or send it to the shop.
Im using wifi. 

I can uninstall the drivers, but how do i follow that link for the reinstall, when I cant get online?  I dont have a floppy drive to use.  The laptop I borrowed to get online here only has a dvd rom...its a pretty old laptop 

Yes, I can feel the fan. And its loud as *censored*.  I cleaned out the dust a while back, but there wasnt that much in there, and it didnt do much good.  The laptop I have just runs unbelievably hot - not just mine, but this particular model runs really hot. well, somehow you have to dowload it then transfer to the laptop via USB Flash drive or burn it to a dvd rom.Floppy wont work since the driver far to big, how about externet HDD?
 i'll give it a shot with a flash drive. 
thanksYou're Welcome, thats what we do here, giving ideas..
Tell us what happened then



Discussion

No Comment Found