Hello all, I am very new and in alot of trouble here... HELP!!! I had a nasty Virus (GoGoogle) which I cleared up. By downloading a few scanners. Everything was fine until yesterday, I got the bright idea of running a junkfile program that cleans up junkfiles and defrags the HARD drive. Well now I get "Cannot print Spooler is not on or working" I have gone through all the info I could find on the internet and could not get any info. The deal is the spool is actually on on all the computers in question, so when I tell it to start nothing happens. I can print off the MAIN computer but not the laptops we have.

My wife has to have a printer for her job and is extremly mad at me right now. I have tried system restore and that always fails. I do not have a XP disk as the computer was given to me a few years AGO and all the laptops had it already installed. Sorry if I type frantically... well I am frantic!! BTW, the Spool exe file is still intact. Thanks for any info!!Sorry forgot to put in what I am running. I have 3 comps. one is an emachines AMD 2700+ (old main computer), the other 2 are compaq laptops. All three are running Windows XP. Not sure what service packs though.have you removed/deleted the printer and re-boot, then setup printer again from scratch
to see if it cures your issue???

Good LuckNo, I have not. I will try that. However, I actually have 2 printers to choose from (HP 832c deskjet and the HP Photosmart C5180) and neither one can print. I keep GETTING errors. I can't EVEN set the properties.