I just built a new PC today....I need troubleshooting help.

Biostar A780L3G
AMD Phenom II X4 840
Logisys CS308 case with 450watt PS


I have re-checked all connections.

my problem:

1. I turn on PC, INITIAL screen SEEN. all fans are running

2. press DEL to enter set up (boot from DVD is not active. I am trying to set it)

3. PC power shuts off before I have opportunity to scroll through screens.

If I press power again it will shut off in less than 10 seconds.

if I leave off for 10 minutes, I get as far as step 2 above.

Not sure how to proceed.

thanks in advance for your help.


Elizabeth


overheating/CPU thermal paste/heatsink issues is all I can think of... I'm sure others will come up with more ideas.

It would be helpful if you could take a few pictures of your assembled PC so we can check to see if there's anything wrong.here is what the store IT help line suggested.


Greetings Elizabeth,
I understand you have a problem with your computer. If you could enter the BIOS right away and then press F10 to save your changes and exit. See if that might resolve the problem, if not you might have a bad battery on the motherboard, or another problem with the motherboard itself.
If you still have trouble after saving the settings, I would recommend returning the motherboard for another one.

Thank You,
Ken - Micro Center Technical Support
If you do happen to return the MBoard ask MicroCenter for an upgrade...
I've had nothing but issues dealing with their MBoards.Since I paid a penny for this board (on sale-Gee, I wonder why?), I was going to just get a real board now. I was thinking Gigabyte board. I have had success with these on LAST 4 PC's. but have heard about posting problems recently.

any recommendations. I am not a gamer. I do like to have several web windows open at one time, I use 4D embroidery software (cad for sewing) and Often have photoshop open at same time as 4D.

My prior PC is too slow. 1GB that is why I decided to build a new one. give the old to hubby-he only surfs web.

here is what I already have.

AMD Phenom II X4 840
8GB RAM DDR3 1333
Logisys CS308 case with 450watt PSThat is one big upgrade, suitable for gaming.
Gigabyte boards are pretty expensive-I prefer the American Megatrends BIOS for customization purposes on Asus/MSI boards, although that is totally up to personal preference. Get an AMD 890 GM, socket AM3 chipset board-it comes with the Radeon 4290 which will handle photoshop on a 19-in, 1366x768 display without any hassles (personal experience.)
http://www.msi.com/product/mb/890GXM-G65.html
Something like this motherboard would be great.

4D Embroidery? I just heard of a network-enabled embroidery machine last week and now they come oue in 4D VERSIONS?!? if u have'nt changed the motherboard then i would like to help, check if the smps is providing proper voltages
better change the smps.
thanks all. it turned out to be a bad internal battery in motherboard. they gave me replacement board...yes i took the replacement for the penny (putting it into another machine). Ended up getting a Gigabyte 880. everything works great.

thanks.

ElizabethGood News...
That Gifabyte will serve you way better than any Biostar...