InterviewSolution
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Solve : New Cartridge Goof? |
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Answer» I have an HP Laser Jet Pro 400 Color printer-M451dn. I was replacing the black ink cartridge this morning and walked AWAY for a few minutes. I was very focused on finishing a project I'm working on so when I returned I immediately printed a paper and completely forgot to finish the process of installing a new cartridge. The page with a large block of black ink plus the words "cleaning page" and an arrow printed. My prints are now fuzzy and the ink is slightly GREEN toned. I tried opening my HP tool box but it isn't opening. I took the black cartridge out and put it back in HOPING I could pick up where it left off but that didn't work. I've turned the printer off and back on but nothing changed. I'm sure it's obvious that I'm a novice...Any help would be appreciated!It may merely be miswording, but a Laser printer doesn't use ink. Presumably, you mean toner. I certainly HOPE so, at least! Expensive toner and the lack of automatic duplexing make this small-office printer less appealing than it could be. Since there is a colour fringe it might not be unreasonable to remove and reinstall all the toner cartridges. I cannot find any details but going back all the way to the Apple Laserwriter I seem to recall that the Toner cartridges are not simply toner cartridges, but also house mechanical components including the transfer drum that transfers the toner to the page. A full-toner page is when the drum isn't charged fully. Which might not be unexpected if improperly installed. (or for a first run through). I know my Laserjet 200 Pro has a "calibration" as well as an "initialization" feature which may be involved in preventing issues such as fringing. Perhaps the improper installation issues could be remedied by running a similar process on the Pro 400? |
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