I just bought a new HP officejet 6000 printer and installed it. I have a Dell Dimension desktop computer with DSL internet and plenty of memory (at least I think it is sufficient for me) Ever since I added the new printer, my Microsoft Word program barely works. I get into it, and it takes literally 5-7 seconds for each character I try and type, and it freezes up with the little hourglass icon every few minutes. When I exit Word, I get that pop up box that says something about encountering and error and the program has to close, etc....Same with Powerpoint, can HARDLY use it at all. My internet is also much slower since adding this printer. I removed the other printer and driver, etc...One thing I think might be wrong is that when I was installing the software that came with the printer, it didn't completely finish the install. There were HP updates that it froze up in the MIDDLE of, and after about 3 hours of just leaving it be to see if it would finish, I exited out of it. However the printer had already started working fine on it's own, so I wasn't sure if I should do anything there?? The printer works great, absolutely no problems with it at all, but something went wrong somewhere, because my Word and internet are really slow and not running properly now. Please help! Thanks!This might be due to the HP Printer drivers registry work and the fonts. I suggest uninstalling the drivers. If that solves the speed issue, find the latest drivers online for the printer and installing them. This will save all the install, update, install, update, etc, which can lead to ERRORS...

HP Officejet 6000 Wireless Printer - E609n
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=3866949

I did a quick search for you. If this isn't the correct one, E609n wireless version, then just click '(Not your product?)' on the right side and start the search again. You can either just download the basic drivers or the full features (i think the full features might be the issue?).Okay, then do I need to go back into my control panel and remove anything? I'm just downloading from the link you provided now, but have to leave for a while, so when it's done, if I need to uninstall anything, please let me know! Thanks a bunch for the help! Yes, you want to temporary disconnect the printer and go into the control panel > Add/Remove Programs and Features, find the current printer drivers and uninstall them. Then reboot the computer and check if that is actually your problem.

After that, find and grab the correct latest drivers from this offical website and install them. Pick either the basic or full featured version depending on what you want, however I suggest just trying the basic one for now. Finally reconnect the printer and it should update from the newest drivers.

This isn't the first time Microsoft Word has had a performance fit when incompletely updating other software, I believe it has also done the same with a old version of Adobe Reader v6. The entire office suite has a shared application area and also shared the same fonts, etc, which other applications might also use and can affect.Okay, something is wrong. I did the install, but I didn't remove anything first, so I think I just reinstalled what was already there. Under add/remove programs, there is only one item listed for the HP Officejet 6000, so it doesn't appear that the download added anything. However, when the download was finished, it said to extract something, so I clicked on yes, and it started, but then the box disappeared, so I have no idea if it finished extracting whatever it was doing. Also, I just tried to shut my computer down and it won't shut off. I did it 3 different times, twice trying to just restart, the final time trying to shut it down completely. NOTHING happens, it just sits there. Also, when I tried to remove another program in the add/remove programs screen, I was told that another installation is in progress. I keep getting this message at different times, but there's nothing being installed, no programs running, etc...at least that I can see. How do I find out what this is, what is trying to install? I hate this, I wish computers could be simple. Actually, I need to have more patience and learn, then it would be a bit EASIER, lol! Can you tell me what you think is happening and what I should do? Thanks so much!!Physically disconnect the printer from the computer/ do a system restore to an earlier date / reinstall the printer software [DO NOT] plug in the printer until it asks for it. Post back.

Alan <>< I think the earlier steps worked! I uninstalled and reinstalled the driver from the link in the first repsonse post. All seems to be working great now, knock on wood! Thanks very much for the help!! Rock on!

Alan <><