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Solve : New RAM upgrade not showing in BIOS or Vista index?

Answer» HI Guy's, will try to be as thorough as possible.

I have an Advent 9315 1.5 Duo Core
2Gb RAM (1916mb) 2x 1gb modules
SiS mirage 3 (376mb shared memory) which does seem a little higher, hard to say though.
BIOS ver: 1.00PARTTBLR
Win Vista 32bit SP2 version 6.0

OK, so I purchased 1x 2gb module from here
http://www.offtek.co.uk/ram-memory-2/advent/advent-laptop-memory/9315/mid78713

and installed it. The computer starts up fine with the module in.

However the new RAM is not showing in the BIOS or in windows experience index/DxDiag specs, I'm still showing 1916mb in both.

Here's what I've tried up to now.

Opened msconfig>boot options>advanced and maximum memory is unchecked already.

Looked in the BIOS but there are no options available for the RAM, just shows the 1916mb available

Tried a memory test on boot and no errors came back.

Tried refreshing the Windows experience index, nothing changed.

I've been assured that swapping the modules over will have no effect. (The second slot requires taking out the MB).

The site I purchased the RAM from also states that 4gb is the max RAM (3.2 or so available) and that 2 similar modules are not required.




So that's where I'm now stuck at. Tried reading through multiple threads on here and other forums, seems to be a problem for others as well but with no definitive answers.
Any help gratefully appreciated as always. Thanks in advance.





It's OK sorted it out. How did you fix it? Could help others who stumble UPON this thread through Google or a forum search.Sorry could not type more in my answer, I was meaning to come back to it and answer the issue. The issue is I'm EMBARRASSED to say simple.

The Advent 9315 has only one memory bank with one 2gb module.

I was told quite some time back that there was 1 bank under the keyboard and 1 under the quick access panel, which we actually joked about earlier in the month. That person will go unnamed as he's a good lad, honest mistake. (not you Cameron)

Problem is, there are LOTS of sites out there with people confused about how the RAM is set up in this laptop. Some think it's 2 banks some think its 1 bank. SEE the site I purchased the RAM from = 2 banks.

I've now informed the COMPANY that I purchased the RAM from that there website has a misleading product for sale, and of course I want a refund.

After getting these conflicting websites with conflicting information I did a lot of ground work to find out the truth. My old RAM had no stickers and no way to tell what it was. I used many different sites inc eBay and Amazon to get images of the RAM modules and I found one that I could make out it had a DDR2 2Gx, which saved me the trouble of removing the MB to see for myself.

So yeah the Advent 9315 has only 1 memory bank with a 2Gb module installed.


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