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Solve : New virus/malware?? |
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Answer» This is part of a conversation I just had with Microsoft tech help. The pop ups mentioned below appear to be similar to the Microsoft telephone scam calls. Has this come up before? If so can you direct me to the discussion? This looks serious for folks that are not security minded. I was hoping for an answer to my questions first to know if others have had this identical message. The message is from the malware, "pcinfectedalert.com". it redirects you to various websites which show these messages. It has nothing to do with Microsoft. The messages themselves are absolute gibberish, but as you said it can fool the uninitiated. That is sort of what they are going for. The fake Microsoft tech phone scams go back several years. This is merely a evolution of the former Cold-call MS tech support scam. At that point the goal was to charge your credit card under the guise of "support". The goal appears to still be the same, likely to prevent people from issuing a chargeback if they are under the impression that they offered a legitimate service.Search for 1 844 317 7202 And get hits like this: http://www.callercomplaints.com/SearchResult.aspx?Phone=844-317-7202 OR http://844-317-7202.stopcall.me/844-317-7202-720336 It is an unlisted number. If you're still getting those pop-ups you should have have your computer cleaned. If you wish to do that, please let me know and I'll move this topic to the malware forum and commence the cleaning.So far it has only occurred the one time and my full Zonealarm scan showed no problems. I THINK I will see what happens over the weekend before doing anything else. Perhaps it was just a pop up and not an infection? I appreciate the help I have received on this forum and hope that you will keep your offer open for a few days. No doubt I and others would benefit. Thanks, DrfJust wanted to mention that sometimes a bad website will have a script trigger to tell you fake info as a means to try to get you to take action in which they are hoping you will get fooled into unknowingly infecting your system with an install that OTHERWISE cant happen without your help to infect yourself and/or spending money to remove fake viruses, or go through the motion to install a virus that doesn't exist at the time of the pop up message, but by clicking to install a fake tool you unknowingly infect yourself in a phishing and trap with sometimes ransom scheme. In the PAST I have found some websites out there on the web that have these script triggers. If you remember what you were doing, where you were surfing at the time when this happened, if you go back and FOLLOW the same path you might see it pop up again. I have not seen this specific pop up, but I have seen others that are creative in which a fake virus scan pops up and you see numbers start counting up showing 394 infections for example and its all fake trying to prey on those who don't know any better. A scan using Malwarebytes is advised to make sure that you don't have anything bad on system as BC_Programmer was indicating with Quote The message is from the malware, "pcinfectedalert.com". it redirects you to various websites which show these messages. It has nothing to do with Microsoft.If you find anything on your system and it needs a cleaning then SuperDave is the guy to contact for further help.Thank you Dave. Not only helpful information but impressive communication skills that filled in some more of the gaps in my limited computer knowledge. I did not touch a computer until 6 years ago and now at 80 the learning curve remains steep. If this is a "new" presentation a little publicity may help others. I must find a PUBLIC pay phone and see what pitch a call will bring. Thanks again, DrfThe last word for now is that the pop up has not showed itself again and up to now I have no computer problems that I am aware of. Thanks again for the help. |
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