Greetings All
       I just purchased a refurb (hard drive wiped, fresh xp sp2 installed) gateway 600yg2 laptop.  I have no sound whatsoever (computer beeps, chimes or internet, I have no cd's or dvd's with me).  from the speakers or the headphone jack.  Of course volume is turned up.  device manager shows no faults with sound drivers.  Even tried downloading one of those bogus driver checkers and it said thtat the driver for my ESS Allegro PCI Audio was up to date.   Is the sound card integral to the mother board on this laptop?  What else can I check without disassembly ?
Thx in advance for any help.Purchasing such as a laptop either refurbish should atleast meet full functionality on software and hardware. You will either do some ROUND testings on the computer's capabilities and features. If this sound issue was without notice upon purchasing the refurbish laptop, I SUGGEST you return it and demand for any CD installler/s that should support your laptop.Thx for your response.  I am out of town and wont be able to return it for 2 wks.  Any other steps to TAKE prior to dis assembly ?TRY going to this site : http://support.gateway.com/support/drivers/dlcenter.asp?cmpid=topnav

Prompts you for some product verification, I am not just sure about your refurbish laptop THOUGH. But you may be able to find your suggested sound driver.I'd keep in mind that dis-assembly will most likely Void any warranty you may have...jason2074 - Thankyou! - Downloaded driver for my laptop from the link you provided - I have SOUND. Thx to all who responded.  CH rules the computing universe ! Quote

CH rules the computing universe !