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Solve : Not again...?

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AVG Free 8.0 just did a full system scan on my computer. After reading the total number of warnings, I'm worried. It says it found 24528 warnings, most of them are Adware.CoolWebSearch infections and tracking cookies, but I found one result called "Trojan.Zapchast".

So my question to my heros at CH: Do I need to get help from a malware removal specialist?

I don't want to have to wait another 3 hours to do a scan, so I'm going to remove all the unhealed infections, but I've got a list of infections AVG found.

OS: Windows XP Home Edition SP2
Antivirus: AVG Free 8.0
Antispyware: AVG Free 8.0
Firewall: COMODO Firewall PRO 3
Browser: Mozilla Firefox 3

Thanks!You can't rely on just AVG. Download update and use SuperAntiSpyware as well as MalwareBytes.Quote from: evilfantasy on June 22, 2008, 10:46:52 AM

You can't rely on just AVG. Download update and use SuperAntiSpyware as well as MalwareBytes.

OK. Although AVG 8.0 has it's own anti-spyware scanner now.

But I'll still download SuperAntiSpyware and MalwareBytes.I've DOWNLOADED, installed and scanned with those two applications. Nothing was found.Dairyman...

Visit Trend Micro's HouseCall...

Run an online scan...this will take a while. This online scan will find and DISINFECT any "nasties" it finds on your PC.

Afterwards...download and run HijackThis...and post the log here, so the Malware Specialists can take a look.Personally, I think AVG 8.0 is still having serious problems. In this case, being oversensitive, but...

Download HijackThis:
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
Click on Download HijackThis Installer
Post HijackTHis log.Thank you both for your replies.

I will run the Trend Micro HouseCall and post a HJT log.

~~ dairymanIs it okay if I skip the Trend Micro HouseCall? I started it at something like 4:30 PM and went on till 7:30 PM, so I canceled it because it was taking too long.

Here's a HijackThis log.



[RECOVERING disk space -- attachment deleted by admin]Fix this entry.

O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

Were the "threats" actual FILES or were they just cookies? You mean AVG or the Trend Micro HouseCall?

Trend Micro HouseCall mostly found updates that were not installed. I'll install them ASAP.Just for a double check run this.

Download Dr.Web CureIt! & save it to your desktop.
  • Double-click on cureit.exe to start the program. An "Express Scan of your PC" notice will appear.
  • Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
  • Once the short scan has finished, Click Options > Change settings
  • Choose the "Scan tab" and UNcheck "Heuristic analysis"
  • Back at the main window, click "Custom Scan", then "Select drives" (a red dot will show which drives have been chosen).
  • Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
  • When done, a message will be displayed at the bottom advising if any viruses were found.
  • Click "Yes to all" if it asks if you want to cure/move the file.
  • When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
    (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
  • Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
You can use Notepad to open the DrWeb.cvs report by right clicking it and selecting Open with > Notepad


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