I just got a refurbished Gateway notebook running Windows XP Home. It has a widescreen monitor. But the display isn't widescreen, it's just normal-sized (there's big blank space on the right that's not being used). In the display properties thing, there are only two options for screen resolution -- 1024 X 786 and 800 X 600. So I went to Gateway's chat support. The support guy said that the problem is my video device can only handle up to 1024 X 786, and and that if I want to use my widescreen monitor, I'll need to upgrade my video device. Now, I like computers and all but I have NO IDEA what that means. Support guy says I have to contact my retailer for more info on that, but my retailer (globalcomputers.com) doesn't do tech support. So before I THROW in the towel and ship this back to Global, do any of you kind folks here have ideas???You could try updating the video drivers from the manufacturer's website, they MAY give you more resolutions to choose from.Quote

You could try updating the video drivers from the manufacturer's website, they may give you more resolutions to choose from.