Solve : Odd ATI HDMI issue (5670 & 4650)?

1.	Solve : Odd ATI HDMI issue (5670 & 4650)?
Answer» Well, that's it, ATI's support team finally LOST my trust... I have reported an old problem with my laptop many times without any response, and in a few months the warranty expires so I will talk to the brand about the issue... ATI seems to ignore this problem: I got a laptop with a HD4650M 1GB and when i connect it to my Sony HDTV over HDMI, i get the VIDEO with/without audio working as supposed to for about 10 minutes. Then the image becomes messed up, there is only pink and cyan in it Same thing happens to the desktop PC I got which has the Gigabyte HD5670 card On both computers the desktop is using extended mode to span across a 17inch LCD Screen + the TV I was able to connect the TV over DVI using an adapter on the desktop PC, and then the image was working fine Once I borrowed a laptop from a friend which had some Intel based graphics and a HDMI output. It worked as the ATI cards should've - no weird image or such Both computers uses the latest catalyst & drivers and the issue still exists And there is no problem with the cable used, it's a 10 meter high quality HDMI cable, Also i tested 3 different HDMI inputs on the TV and they all get the same result So, who can explain this? And also why can't the DVI output support sound when a DVI->HDMI adapter is used ? Edit: It might work now that i have installed drivers for the "HDMI Sound" (Untested) Almost forgot to post this, it might or might not help Laptop Specifications: Quote HP DV7 Home Entertainment Notebook PC AMD Turion x2 2.4GHz ATI HD4650M 1GB 4GB Ram DDR2 800MHz Windows 7 Home Premium 64Bit Desktop Specifications: Quote AMD Atlon II 250 3.0GHz MSI GF615M-P33 (MS-7597) Gigabyte HD5670 1GB 4GB Ram DDR3 1333/667 MHz Windows XP Pro 32Bit SP3 This drives me nuts -.-You laptop is supported by HP, not ATI. Your laptop is warranted by HP, not ATI.It's still they who made the GPU - so they should be able to give support for it And I still haven't got anywhere with the issue... Quote from: Ryder17z on January 10, 2011, 12:59:30 PM It's still they who made the GPU - so they should be able to give support for it By that logic, when my CPU fries I should be able to get help from the mining company that supplied Intel with the Silicon and Germanium. HP bought the GPU- that's just a little chip- and put it into their design for their laptop. ATI doesn't have the documentation on the laptop itself, they have no idea how their hardware is tied into HPs hardware, which is why support is always by the manufacturer of the motherboard rather then the chip maker, MUCH akin to how support for those video cards that use Nvidia and Intel GPUs is USUALLY provided by the manufacturer of said card rather then ATI/AMD or NVidia (except that ATI also manufactures it's own graphics cards, so there is an exception for that. Quote And also why can't the DVI output support sound when a DVI->HDMI adapter is used ? DVI = Digital Video Interface. It doesn't PROVIDE any sound. Whereas HDMI=High-Definition Multimedia Interface, and does.

Answer»

Well, that's it, ATI's support team finally LOST my trust...

I have reported an old problem with my laptop many times without any response, and in a few months the warranty expires so I will talk to the brand about the issue...

ATI seems to ignore this problem:

I got a laptop with a HD4650M 1GB and when i connect it to my Sony HDTV over HDMI, i get the VIDEO with/without audio working as supposed to for about 10 minutes. Then the image becomes messed up, there is only pink and cyan in it

Same thing happens to the desktop PC I got which has the Gigabyte HD5670 card

On both computers the desktop is using extended mode to span across a 17inch LCD Screen + the TV

I was able to connect the TV over DVI using an adapter on the desktop PC, and then the image was working fine

Once I borrowed a laptop from a friend which had some Intel based graphics and a HDMI output. It worked as the ATI cards should've - no weird image or such

Both computers uses the latest catalyst & drivers and the issue still exists

And there is no problem with the cable used, it's a 10 meter high quality HDMI cable, Also i tested 3 different HDMI inputs on the TV and they all get the same result

So, who can explain this?

And also why can't the DVI output support sound when a DVI->HDMI adapter is used ?
Edit: It might work now that i have installed drivers for the "HDMI Sound" (Untested)

Almost forgot to post this, it might or might not help

Laptop Specifications:
Quote

HP DV7 Home Entertainment Notebook PC
AMD Turion x2 2.4GHz
ATI HD4650M 1GB
4GB Ram DDR2 800MHz
Windows 7 Home Premium 64Bit

Desktop Specifications: Quote

AMD Atlon II 250 3.0GHz
MSI GF615M-P33 (MS-7597)
Gigabyte HD5670 1GB
4GB Ram DDR3 1333/667 MHz
Windows XP Pro 32Bit SP3

This drives me nuts -.-You laptop is supported by HP, not ATI. Your laptop is warranted by HP, not ATI.It's still they who made the GPU - so they should be able to give support for it

And I still haven't got anywhere with the issue... Quote from: Ryder17z on January 10, 2011, 12:59:30 PM

It's still they who made the GPU - so they should be able to give support for it

By that logic, when my CPU fries I should be able to get help from the mining company that supplied Intel with the Silicon and Germanium.

HP bought the GPU- that's just a little chip- and put it into their design for their laptop. ATI doesn't have the documentation on the laptop itself, they have no idea how their hardware is tied into HPs hardware, which is why support is always by the manufacturer of the motherboard rather then the chip maker, MUCH akin to how support for those video cards that use Nvidia and Intel GPUs is USUALLY provided by the manufacturer of said card rather then ATI/AMD or NVidia (except that ATI also manufactures it's own graphics cards, so there is an exception for that.

Quote

And also why can't the DVI output support sound when a DVI->HDMI adapter is used ?

DVI = Digital Video Interface. It doesn't PROVIDE any sound. Whereas HDMI=High-Definition Multimedia Interface, and does.

Solve : Odd ATI HDMI issue (5670 & 4650)?

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