Solve : Open With Problem 2?

1.	Solve : Open With Problem 2?
Answer» Hi Dave, ComboFix & HJT logs attatched as requested. Can I ask why HJT had to be renamed to sniper and also whenever you have referred to HJT should I be running sniper? Thanks [recovering disk space - old attachment deleted by admin]P2P - I see you have P2P software installed on your MACHINE. (BitTorrent) We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this ACTIVITY and having this kind of software installed on your machine will always make you more susceptible to re-infections. It is certainly contributing to your current situation. Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares. I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove this program, you can do so via Control Panel >> Add or Remove Programs. ======================= ESET Online Scan Scan your computer with the ESET FREE Online Virus Scan * Click the ESET Online Scanner button. * For alternate browsers only: (Microsoft Internet Explorer users can skip these steps) * Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop * Double click on the esetsmartinstaller_enu.exe icon on your desktop. * Place a check mark next to YES, I accept the Terms of Use. * Click the Start button. * Accept any security WARNINGS from your browser. * Leave the check mark next to Remove found threats and place a check next to Scan archives. * Click the Start button. * ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time. * When the scan completes, click List of found threats. * Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply. * Click the Back button then click Finish. In your next reply please include the ESET Online Scan LogHi Dave, Did the ESET scan which returned no threats but it didn't give me the option to save a report it only gave the option to either uninstal it or close it. Any ideas. ThanksQuote Did the ESET scan which returned no threats but it didn't give me the option to save a report it only gave the option to either uninstal it or close it. No threats is good news. When that happens, it doesn't produce a log. I never did find out what your original problem was with your computer. Is it working any better now?Hi Dave, The computer seems to be working perfectly and I think, better than ever so than you so much for your brilliant support, I really appreciate it. Obvioulsy I should be running anti viurs software (which I am) but what else would you recommend I install to keep the computer safe and running well. Cheers DavidQuote The computer seems to be working perfectly and I think, better than ever so than you so much for your brilliant support, I really appreciate it. Your Welcome. I'm glad I was able to help. Now it's time for some cleanup. You can uninstall HJT. You may keep SAS, MBAM and ESET if you wish. Update SAS and MBAM and run them on a regular basis. If you don't want to keep ESET, just delete it. To uninstall ComboFix Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane. In the field, type in ComboFix /uninstall (Note: Make sure there's a space between the word ComboFix and the forward-slash.) Then, press Enter, or click OK. This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore. ============================== Clean out your temporary internet files and temp files. Download TFC by OldTimer to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programs when run, so make sure you have saved all your work before you begin. * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be ANYWHERE from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning. =============================== Looking over your log it seems you don't have any evidence of a third party firewall. Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors. Remember only install ONE firewall 1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one) 2) Online Armor 3) Agnitum Outpost 4) PC Tools Firewall Plus If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time. =============================== Use the Secunia Software Inspector to check for out of date software. •Click Start Now •Check the box next to Enable thorough system inspection. •Click Start •Allow the scan to finish and scroll down to see if any updates are needed. •Update anything listed. . ---------- Go to Microsoft Windows Update and get all critical updates. ---------- I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free. SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future. Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly. Safe Surfing! I also forgot to mention that you already have MicroSoft Malicious software removal Tool on your computer. Just go to run, and type in mrt.exe to run the scans. It doesn't produce a log so I never use to clean other computer but I use it on both my computers. If it's not there, you can download from the MS download site.

Answer»

Hi Dave,

ComboFix & HJT logs attatched as requested.

Can I ask why HJT had to be renamed to sniper and also whenever you have referred
to HJT should I be running sniper?

Thanks

[recovering disk space - old attachment deleted by admin]P2P - I see you have P2P software installed on your MACHINE. (BitTorrent) We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this ACTIVITY and having this kind of software installed on your machine will always make you more susceptible to re-infections. It is certainly contributing to your current situation.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove this program, you can do so via Control Panel >> Add or Remove Programs.

=======================

ESET Online Scan

Scan your computer with the ESET FREE Online Virus Scan

* Click the ESET Online Scanner button.

* For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
* Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop
* Double click on the esetsmartinstaller_enu.exe icon on your desktop.
* Place a check mark next to YES, I accept the Terms of Use.

* Click the Start button.
* Accept any security WARNINGS from your browser.
* Leave the check mark next to Remove found threats and place a check next to Scan archives.
* Click the Start button.
* ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time.
* When the scan completes, click List of found threats.
* Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply.
* Click the Back button then click Finish.

In your next reply please include the ESET Online Scan LogHi Dave,

Did the ESET scan which returned no threats but it didn't give me the option to save a report it only gave the option to either uninstal it or close it.

Any ideas.

ThanksQuote

Did the ESET scan which returned no threats but it didn't give me the option to save a report it only gave the option to either uninstal it or close it.

No threats is good news. When that happens, it doesn't produce a log. I never did find out what your original problem was with your computer. Is it working any better now?Hi Dave,

The computer seems to be working perfectly and I think, better than ever so than you so much for your brilliant support, I really appreciate it.

Obvioulsy I should be running anti viurs software (which I am) but what else would you recommend I install to keep the computer safe and running well.

Cheers

DavidQuote

The computer seems to be working perfectly and I think, better than ever so than you so much for your brilliant support, I really appreciate it.

Your Welcome. I'm glad I was able to help. Now it's time for some cleanup. You can uninstall HJT. You may keep SAS, MBAM and ESET if you wish. Update SAS and MBAM and run them on a regular basis. If you don't want to keep ESET, just delete it.

To uninstall ComboFix

Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
In the field, type in ComboFix /uninstall

(Note: Make sure there's a space between the word ComboFix and the forward-slash.)

Then, press Enter, or click OK.
This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.

==============================

Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be ANYWHERE from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

===============================

Looking over your log it seems you don't have any evidence of a third party firewall.

Firewalls protect against hackers and malicious intruders. You need to download a free firewall from one of these reliable vendors.

Remember only install ONE firewall

1) Comodo Personal Firewall (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" and uncheck any HopSurf and/or Ask.com options if you choose this one)
2) Online Armor
3) Agnitum Outpost
4) PC Tools Firewall Plus

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.
===============================

Use the Secunia Software Inspector to check for out of date software.

•Click Start Now

•Check the box next to Enable thorough system inspection.

•Click Start

•Allow the scan to finish and scroll down to see if any updates are needed.
•Update anything listed.
.
----------

Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing! I also forgot to mention that you already have MicroSoft Malicious software removal Tool on your computer. Just go to run, and type in mrt.exe to run the scans. It doesn't produce a log so I never use to clean other computer but I use it on both my computers. If it's not there, you can download from the MS download site.

Solve : Open With Problem 2?

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