Hello
I've got a problem with outlook's shortcuts.

I am trying to SEND out a html form to people inbox's so they can just easily reply by typing in their name and details, and then just hit the submit button all within the Outlook window and that goes to my server.
The problem is that if you hit the spacebar anywhere, Outlook just jumps to the next email message.

We've tried to work around this by SPLITTING up First Name and Last Name to try avoid hitting the spacebar but it is really annoying.

I'm using Outlook 2003 but I think it happens with any version.
(And I can't get every user that receives the email to customise their keyboard shortcuts because that defeats the point of it.  We're trying to make this simple for people.)daryl,

this is a curious problem.  Hope you've got it solved, but if not, here are some ideas:

- Outlook may not like the file type you are sending.  You say it's an html form?  If the type is forbidden or restricted in your Outlook SETTINGS, then when you try to read it (in Outlook) it may just ignore and continue to the next message.  Administrative priviledges are USUALLY required to change these settings across some networks.  Some forbidden files cannot be CHANGED without modifying your registry.  This is an intentional security feature.

- a number of related fixes are included in the latest Office updates.  Check to see that you have them installed.  Here is an example of a related fix:  http://support.microsoft.com/default.aspx?scid=kb;en-us;829982#XSLTH4166121122120121120120

- if it were my project, I would just post the form on my company web page and collect the data.  You could add a link to the form in your email message.

DellI think I might have to make a link to a website.
Its just kinda cool to be able to capture all their information within an email.

Thanks for replying though.