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Answer» Hello all and thank you for being here. My problem is that if I'm on FB or email or even open two or more pages of the same thing...the pages turn black. My OS is Windows 10. I've done: Malewarebytes scan, SuperAntiVirus scan, and my Advast scan. Nothing showed up. Any ideas? TYI
I appreciate it very much. This does not sound like an infected computer. Are there any other symptoms?Hi, thank you for answering. No other symptoms. I was LOOKING at my email and it just TURNED black. I thought at FIRST it might have been FB, but not the case. I keep my pc updated and scan daily. So, I have no idea what's going on. This sound more like a hardware problem. I'm going to move this thread to the hardware forum. Perhaps you will get more help there.Going to agree- this does sound like a hardware issue. Specifically, a Graphics Card/Driver problem.
You might be ABLE to fix the issue by adjusting Google Chrome's Hardware acceleration option. In the Chrome Menu on the right, choose Settings, then you can scroll down and find "Show Advanced Settings". Scroll down further and you should find a "Use Hardware acceleration when available" option. UNCHECK it and restart chrome.I don't use Chrome. I use Firefox/IE.Oh, not sure why I assumed Chrome- it's not even my own preference so that came out of nowhere.
Firefox and Internet Explorer have similar options. In Firefox it is in the advanced section in preferences "Use hardware acceleration when available" which you might try disabling.
For IE it can be found in the Internet Options settings, where it can be found on the advanced tab, as "Use software rendering instead of GPU rendering" which you can try turning on.
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