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Solve : paper jam?

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I have a HP Deskjet F300 All in One Printer.  I am operating with a DELL 1735 Studio Laptop with Vista Home premium.  Encountered a PAPER jam, but was able to clear jam and also can use printer to copy print (not involving computer) and everything working fine.  when I try to use printer from the print function on the computer I am told that there is a paper jam.  I have gone to control panel, clicked on printer, and cancelled all documents in the printing queue.  When I click on "Status" it still says that there is a paper jam.  I have unplugged everything, power cords, USB connection, re plugged and still get paper jam message.  The printer is working fine copies with no problem but will not print from the "print function on computer"  Can somebody out there help me get rid of this paper jam message as I am at a complete standstill here with no print function.  thanks You've restarted both the computer and printer?oharac, Probably your quickest and least complicated way is to uninstall (from add remove programs & remove hardware) both the software for the printer and the hardware.Also once this is DONE unplug the printer from the computer. Then with the computer running plug in the printer and "new hardware found "should come up. Then go through the process of reinstalling the software. I am not familiar with that particular printer but i have a Brother all in one and there is a small led window on the machine that tells you (when a malfunction occurs) and what to do to correct it. You may have that function if so see if it is telling you anything. Also how you got the jammed piece of paper out may be what is creating your problem. If you just by force pulled it out often that will CAUSE the problem as the printer does not recognize that the jam has been cleared. Your "help" section of the printer program may also help you.Read the installation instructions before trying my method as sometime certain printer manufacturers specify an order for installing the software and/or plugging in the hardware. Please keep us posted,truenorthI think the easiest would be to restart....but that's just me.carbon, I could be wrong but i BELIEVE the OP has in effect "restarted" both the printer and the computer by his/her original post. The one additional element not yet addressed which is a possibility is that not all the paper that was jammed has been removed. Maybe a small portion is still there. Anyway at this point we need the OP to reappear.truenorth



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