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Answer» Hello! Thank you for all the work you guys do to help us; I really appreciate it!
I was given a Sony Vaio running Windows Vista secondhand from a family member to clean up. They suspected that it had viruses, and after checking it out for a few days, I also believe that this is the case.
Some examples of what is wrong:
-Windows Defender is disabled, and nothing I do changes that. Every time I try to enable/open it, an error message pops up instead. In addition, I seem to be unable to use other firewalls, leaving this computer vulnerable.
-Programs are slow, and opening things takes ages
- I got a blue error screen the first time I tried to run the DDS scan that said "win32k.sys shutdown." After I restarted the computer, Microsoft Security Essentials had stopped working, and I had to GO and re-enable that.
Before requesting help on this FORUM, I did the Hijack This steps--followed the instructions on this website, as well as used the diagnostic tool for the log, and subsequently fixed the errors listed. Log available upon request . . . I also followed the steps required before asking help here.
Thank you for any help provided!
Here are the four (4) logs requested:
SAS:
SUPERAntiSpyware Scan Log http://www.superantispyware.com
Generated 06/06/2012 at 06:57 PM
Application VERSION : 5.0.1150
Core Rules Database Version : 8696 Trace Rules Database Version: 6508
Scan type : Complete Scan Total Scan Time : 01:14:34
Operating System Information Windows Vista Home Premium 32-bit, Service Pack 2 (Build 6.00.6002) UAC On - Limited User (Administrator User)
Memory items scanned : 626 Memory threats detected : 0 Registry items scanned : 33675 Registry threats detected : 78 File items scanned : 29918 File threats detected : 5
PUP.MyWebSearch/FunWebProducts HKLM\SOFTWARE\Fun Web Products HKLM\SOFTWARE\Fun Web Products#JpegConversionLib HKLM\SOFTWARE\Fun Web Products\MSNMessenger HKLM\SOFTWARE\Fun Web Products\MSNMessenger#DLLFile HKLM\SOFTWARE\Fun Web Products\MSNMessenger#DLLDir HKLM\SOFTWARE\Fun Web Products\ScreenSaver HKLM\SOFTWARE\Fun Web Products\ScreenSaver#ImagesDir HKLM\SOFTWARE\Fun Web Products\Settings HKLM\SOFTWARE\Fun Web Products\Settings\Promos HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyTextNone.numActive HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyTextNone.0 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyFreqNone HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyTextUninstalled.numActive HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyTextUninstalled.0 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#BuddyFreqUninstalled HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.numActive HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.1 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.2 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.3 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.4 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.5 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.6 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.7 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.numActive2 HKLM\SOFTWARE\Fun Web Products\Settings\Promos#MSN.8 HKU\S-1-5-21-1527495172-1149829277-2661899657-1002\SOFTWARE\MyWebSearch HKLM\SOFTWARE\MyWebSearch HKLM\SOFTWARE\MyWebSearch\bar HKLM\SOFTWARE\MyWebSearch\bar#pid HKLM\SOFTWARE\MyWebSearch\bar#fwp HKLM\SOFTWARE\MyWebSearch\bar#tiec HKLM\SOFTWARE\MyWebSearch\bar#Dir HKLM\SOFTWARE\MyWebSearch\bar#UninstallString HKLM\SOFTWARE\MyWebSearch\bar#PluginPath HKLM\SOFTWARE\MyWebSearch\bar#RegHookPath HKLM\SOFTWARE\MyWebSearch\bar#Id HKLM\SOFTWARE\MyWebSearch\bar#CurInstall HKLM\SOFTWARE\MyWebSearch\bar#SettingsDir HKLM\SOFTWARE\MyWebSearch\bar#sr HKLM\SOFTWARE\MyWebSearch\bar#pl HKLM\SOFTWARE\MyWebSearch\bar#HistoryDir HKLM\SOFTWARE\MyWebSearch\bar#t HKLM\SOFTWARE\MyWebSearch\SearchAssistant HKLM\SOFTWARE\MyWebSearch\SearchAssistant#pid HKLM\SOFTWARE\MyWebSearch\SearchAssistant#fwp HKLM\SOFTWARE\MyWebSearch\SearchAssistant#esh HKLM\SOFTWARE\MyWebSearch\SearchAssistant#lsp HKLM\SOFTWARE\MyWebSearch\SkinTools HKLM\SOFTWARE\MyWebSearch\SkinTools#PlayerPath HKCR\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3} HKCR\CLSID\{A4730EBE-43A6-443e-9776-36915D323AD3}\TreatAs HKLM\Software\FocusInteractive HKLM\Software\FocusInteractive\bar HKLM\Software\FocusInteractive\bar\Switches HKLM\Software\FocusInteractive\bar\Switches#ok HKLM\Software\FocusInteractive\bar\Switches#od HKLM\Software\FocusInteractive\bar\Switches#nk HKLM\Software\FocusInteractive\bar\Switches#nd HKLM\Software\FocusInteractive\bar\Switches#incmail.exe HKLM\Software\FocusInteractive\bar\Switches#msimn.exe HKLM\Software\FocusInteractive\bar\Switches#msn.exe HKLM\Software\FocusInteractive\bar\Switches#outlook.exe HKLM\Software\FocusInteractive\bar\Switches#waol.exe HKLM\Software\FocusInteractive\bar\Switches#aim.exe HKLM\Software\FocusInteractive\bar\Switches#icq.exe HKLM\Software\FocusInteractive\bar\Switches#icqlite.exe HKLM\Software\FocusInteractive\bar\Switches#msmsgs.exe HKLM\Software\FocusInteractive\bar\Switches#msnmsgr.exe HKLM\Software\FocusInteractive\bar\Switches#ypager.exe HKLM\Software\FocusInteractive\bar\Switches#mwsSrcAs.dll HKLM\Software\FocusInteractive\bar\Switches#ua HKLM\Software\FocusInteractive\bar\Switches#au HKLM\Software\FocusInteractive\bar\Switches#nodns HKLM\Software\FocusInteractive\Email-IM HKLM\Software\FocusInteractive\Email-IM\0 HKLM\Software\FocusInteractive\Email-IM\0#Toolbar HKLM\Software\FocusInteractive\Email-IM\0#AppName HKLM\Software\FocusInteractive\Outlook C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat C:\Program Files\MyWebSearch\bar\Settings C:\Program Files\MyWebSearch\bar C:\Program Files\MyWebSearch
PUP.MyWebSearch-Installer C:\USERS\MY VAIO\APPDATA\LOCALLOW\FUNWEBPRODUCTS\INSTALLR\CACHE\0FB503E8.EXE
MBAM:
Malwarebytes Anti-Malware 1.61.0.1400 www.malwarebytes.org
Database version: v2012.06.07.01
Windows Vista Service Pack 2 x86 NTFS Internet Explorer 9.0.8112.16421 My Vaio :: MYVAIO-PC [administrator]
6/6/2012 7:51:59 PM mbam-log-2012-06-06 (19-51-59).txt
Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 188231 Time elapsed: 8 minute(s), 13 second(s)
Memory Processes Detected: 0 (No malicious items detected)
Memory Modules Detected: 0 (No malicious items detected)
Registry Keys Detected: 13 HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully. HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256A51-B582-467e-B8D4-7786EDA79AE0} (Trojan.Vundo) -> Quarantined and deleted successfully. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EAB-A523-4961-B6BB-170DE4475CCA} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3DC201FB-E9C9-499C-A11F-23C360D7C3F8} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59C7FC09-1C83-4648-B3E6-003D2BBC7481} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68AF847F-6E91-45dd-9B68-D6A12C30E5D7} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170B96C-28D4-4626-8358-27E6CAEEF907} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{D1A71FA0-FF48-48dd-9B6D-7A13A3E42127} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DDB1968E-EAD6-40fd-8DAE-FF14757F60C7} (PUP.MyWebSearch) -> Quarantined and deleted successfully. HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F138D901-86F0-4383-99B6-9CDD406036DA} (PUP.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Detected: 0 (No malicious items detected)
Registry Data Items Detected: 1 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and repaired successfully.
Folders Detected: 0 (No malicious items detected)
Files Detected: 0 (No malicious items detected)
(end)
DDS - DDS.txt:
. DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.4.1 Run by My Vaio at 20:26:57 on 2012-06-06 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1014.230 [GMT -7:00] . AV: Microsoft Security Essentials *Enabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: Microsoft Security Essentials *Enabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k rpcss c:\Program Files\Microsoft Security Client\MsMpEng.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k GPSvcGroup C:\Windows\system32\SLsvc.exe C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files\SUPERAntiSpyware\SASCORE.EXE C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files\Sony\Network Utility\NSUService.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\svchost.exe -k imgsvc C:\Program Files\Sony\VAIO Event Service\VESMgr.exe C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe C:\Windows\System32\svchost.exe -k WerSvcGroup C:\Windows\system32\DRIVERS\xaudio.exe C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe C:\Windows\system32\igfxext.exe C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe C:\Windows\system32\igfxsrvc.exe C:\Windows\system32\WUDFHost.exe C:\Windows\system32\igfxext.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Sony\VAIO Power Management\SPMgr.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\taskeng.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Browny02\Brother\BrStMonW.exe C:\Program Files\Sony\ISB Utility\ISBMgr.exe C:\Program Files\Apoint\Apoint.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe C:\Windows\system32\taskeng.exe C:\Windows\system32\SearchIndexer.exe C:\Program Files\Brother\ControlCenter3\brccMCtl.exe C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Program Files\Browny02\BrYNSvc.exe C:\Program Files\Apoint\ApMsgFwd.exe C:\Program Files\Apoint\Apntex.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Windows\System32\mobsync.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.yahoo.com/ uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie9 uWindow Title = Windows Internet Explorer provided by Yahoo! mDefault_Page_URL = hxxp://www.sony.com/vaiopeople uURLSearchHooks: H - No File BHO: MRI_DISABLED - No File BHO: AOL Toolbar Launcher - No File BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\oracle\javafx 2.1 runtime\bin\ssv.dll BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2ssv.dll BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn0\YTSingleInstance.dll TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File EB: MRI_DISABLED - No File EB: {182EC0BE-5110-49C8-A062-BEB1D02A220B} - No File uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide mRun: [IgfxTray] c:\windows\system32\igfxtray.exe mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe mRun: [Persistence] c:\windows\system32\igfxpers.exe mRun: [ControlCenter3] c:\program files\brother\controlcenter3\brctrcen.exe /autorun mRun: [BrStsMon00] c:\program files\browny02\brother\BrStMonW.exe /AUTORUN mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe" mRun: [RtHDVCpl] RtHDVCpl.exe mRun: [Skytel] Skytel.exe mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe" mRun: [Apoint] c:\program files\apoint\Apoint.exe mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe" StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\ADOBEA~1.LNK - StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\adobea~2.lnk - c:\program files\adobe\acrobat 8.0\acrobat\AdobeCollabSync.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\aolddi~1.lnk - c:\ddi\AOLICON.exe StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1) mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000 IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\oracle\javafx 2.1 runtime\bin\jp2iexp.dll TCP: DhcpNameServer = 192.168.1.254 TCP: Interfaces\{DE4E9A12-F75D-4D38-8479-C7A118F31CFB} : DhcpNameServer = 192.168.1.254 TCP: Interfaces\{E2BE8A7A-3EA8-48F8-98EF-4C835DD6505D} : DhcpNameServer = 192.168.1.254 Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL Notify: igfxcui - igfxdev.dll Notify: VESWinlogon - VESWinlogon.dll SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12 . ================= FIREFOX =================== . FF - ProfilePath - c:\users\my vaio\appdata\roaming\mozilla\firefox\profiles\mv2ijqfw.default\ FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll FF - plugin: c:\program files\oracle\javafx 2.1 runtime\bin\plugin2\npjp2.dll FF - plugin: c:\windows\system32\npDeployJava1.dll FF - plugin: c:\windows\system32\npmproxy.dll . ============= SERVICES / DRIVERS =============== . R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-3-20 171064] R1 MpKsl1c2e434e;MpKsl1c2e434e;c:\programdata\microsoft\microsoft antimalware\definition updates\{b0e1fb93-4b21-48a2-9603-58c6043194a6}\MpKsl1c2e434e.sys [2012-6-6 29904] R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880] R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664] R3 RTL8192su;%RTL8192su.DeviceDesc.DispName%;c:\windows\system32\drivers\RTL8192su.sys [2010-7-8 541800] R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-8-26 812544] R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2011-4-15 16896] S3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2012-3-20 74112] . =============== Created Last 30 ================ . 2012-06-07 03:11:15--------d-----w-c:\program files\Oracle 2012-06-07 03:10:30772504----a-w-c:\windows\system32\npDeployJava1.dll 2012-06-07 03:10:30687504----a-w-c:\windows\system32\deployJava1.dll 2012-06-07 02:37:1056200----a-w-c:\programdata\microsoft\microsoft antimalware\definition updates\{b0e1fb93-4b21-48a2-9603-58c6043194a6}\offreg.dll 2012-06-07 02:37:0929904----a-w-c:\programdata\microsoft\microsoft antimalware\definition updates\{b0e1fb93-4b21-48a2-9603-58c6043194a6}\MpKsl1c2e434e.sys 2012-06-07 02:29:10713784----a-w-c:\programdata\microsoft\microsoft antimalware\definition updates\{608411dd-9a92-4505-a97f-f8d9242d4bba}\gapaengine.dll 2012-06-07 02:28:156737808----a-w-c:\programdata\microsoft\microsoft antimalware\definition updates\{b0e1fb93-4b21-48a2-9603-58c6043194a6}\mpengine.dll 2012-06-07 02:00:55--------d-----w-C:\e58248bec90ebb26dd38ac608d45 2012-06-07 01:35:41--------d-----w-c:\program files\Microsoft Security Client 2012-06-07 01:33:44221568----a-w-c:\windows\system32\drivers\netio.sys 2012-06-07 00:39:25--------d-----w-c:\users\my vaio\appdata\roaming\Malwarebytes 2012-06-07 00:39:05--------d-----w-c:\programdata\Malwarebytes 2012-06-07 00:39:0422344----a-w-c:\windows\system32\drivers\mbam.sys 2012-06-07 00:39:04--------d-----w-c:\program files\Malwarebytes' Anti-Malware 2012-06-07 00:37:53--------d-----w-c:\users\my vaio\appdata\roaming\SUPERAntiSpyware.com 2012-06-07 00:37:27--------d-----w-c:\programdata\SUPERAntiSpyware.com 2012-06-07 00:37:27--------d-----w-c:\program files\SUPERAntiSpyware 2012-06-07 00:18:25--------d-----w-c:\program files\CCleaner 2012-06-06 23:55:02--------d-----w-c:\windows\Intuit 2012-06-06 23:25:30--------d-----w-c:\users\my vaio\appdata\local\Seven Zip 2012-06-06 22:56:146737808----a-w-c:\programdata\microsoft\windows defender\definition updates\{6e392898-1e44-4d99-b73d-ebc292850a86}\mpengine.dll 2012-05-30 06:39:48--------d-----w-C:\f36b42cdd04982006cf6afa5 2012-05-14 06:52:4453120----a-w-c:\windows\system32\drivers\partmgr.sys 2012-05-14 06:51:23914304----a-w-c:\windows\system32\drivers\tcpip.sys 2012-05-14 06:51:2231232----a-w-c:\windows\system32\drivers\tcpipreg.sys 2012-05-14 06:51:191218048----a-w-c:\program files\windows journal\NBDoc.DLL 2012-05-14 06:51:18964608----a-w-c:\program files\windows journal\JNWDRV.dll 2012-05-14 06:51:181404928----a-w-c:\program files\common files\microsoft shared\ink\InkObj.dll 2012-05-14 06:51:17983040----a-w-c:\program files\windows journal\JNTFiltr.dll 2012-05-14 06:51:17936960----a-w-c:\program files\common files\microsoft shared\ink\journal.dll 2012-05-14 06:51:1647104----a-w-c:\program files\windows journal\PDIALOG.exe 2012-05-14 06:50:241069056----a-w-c:\windows\system32\DWrite.dll 2012-05-14 06:50:23683008----a-w-c:\windows\system32\d2d1.dll 2012-05-14 06:50:23219648----a-w-c:\windows\system32\d3d10_1core.dll 2012-05-14 06:50:23160768----a-w-c:\windows\system32\d3d10_1.dll 2012-05-14 06:50:231172480----a-w-c:\windows\system32\d3d10warp.dll 2012-05-14 05:42:463550080----a-w-c:\windows\system32\ntoskrnl.exe 2012-05-14 05:42:453602816----a-w-c:\windows\system32\ntkrnlpa.exe 2012-05-14 05:42:452044928----a-w-c:\windows\system32\win32k.sys . ==================== Find3M ==================== . 2012-05-05 09:18:1170304----a-w-c:\windows\system32\FlashPlayerCPLApp.cpl 2012-05-05 09:18:11419488----a-w-c:\windows\system32\FlashPlayerApp.exe 2012-05-05 09:17:444126880----a-w-c:\windows\system32\FlashPlayerInstaller.exe 2012-03-26 21:04:16724992----a-w-c:\windows\iun6002.exe 2012-03-21 03:44:1274112----a-w-c:\windows\system32\drivers\NisDrvWFP.sys 2012-03-21 03:44:12171064----a-w-c:\windows\system32\drivers\MpFilter.sys . ============= FINISH: 20:28:52.13 ===============
DDS - Attach.txt:
. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 4/16/2011 12:18:48 PM System Uptime: 6/6/2012 8:18:32 PM (0 hours ago) . Motherboard: Sony Corporation | | VAIO Processor: Intel(R) Pentium(R) Dual CPU T2310 @ 1.46GHz | N/A | 1467/133mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 142 GiB total, 106.557 GiB free. D: is Removable E: is Removable F: is CDROM () G: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: Description: BlackBerry Device ID: USB\VID_0FCA&PID_8004&MI_00\6&376D0E18&0&0000 Manufacturer: Name: BlackBerry PNP Device ID: USB\VID_0FCA&PID_8004&MI_00\6&376D0E18&0&0000 Service: . ==== System Restore Points =================== . . ==== Installed Programs ====================== . . ABBYY FineReader 6.0 Sprint Adobe AIR Adobe Flash Player 10 Plugin Adobe Flash Player 11 ActiveX Adobe Reader X (10.1.3) Alps Pointing-device for VAIO Belkin USB Wireless Adaptor Brother MFL-Pro Suite MFC-J270W CCleaner Click to DVD 2.0.05 Menu Data Click to DVD 2.6.00 Corel Paint Shop Pro Photo XI Corel Snapfire HDAUDIO SoftV92 Data Fax Modem with SmartCP Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Intel(R) Graphics Media Accelerator Driver Java Auto Updater Java(TM) 7 Update 4 Java(TM) SE Runtime Environment 6 JavaFX 2.1.0 LocationFree Player Malwarebytes Anti-Malware version 1.61.0.1400 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2656353) Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Security Client Microsoft Security Essentials Microsoft Silverlight Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Works Mozilla Firefox 13.0 (x86 en-US) Mozilla Maintenance Service MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 4.0 SP2 Parser and SDK OpenMG Limited Patch 4.7-07-15-19-01 OpenMG Secure Module 4.7.00 QuickBooks Product Listing Service Realtek High Definition Audio Driver Roxio Easy Media Creator Home Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Setting Utility Series SonicStage Mastering Studio SonicStage Mastering Studio Audio Filter SonicStage Mastering Studio Audio Filter Custom Preset SonicStage Mastering Studio Plugins Sony Video Shared Library SUPERAntiSpyware SupportSoft Assisted Service Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) VAIO Azure Float Wallpaper VAIO Center Access Bar VAIO Content Folder Setting VAIO Content Importer VAIO Content Exporter VAIO Content Importer / VAIO Content Exporter VAIO Content Metadata Intelligent Analyzing Manager VAIO Content Metadata Manager Setting VAIO Content Metadata XML Interface Library VAIO Control Center VAIO Entertainment Center VAIO Entertainment Platform VAIO Event Service VAIO Floral Dusk Wallpaper VAIO Help And Support VAIO Launcher VAIO Media VAIO Media 6.0 VAIO Media AC3 Decoder 1.0 VAIO Media Content Collection 6.0 VAIO Media Integrated Server 6.1 VAIO Media Redistribution 6.0 VAIO Media Registration Tool VAIO Media Registration Tool 6.0 VAIO Movie Story VAIO Movie Story Template Data VAIO MusicBox VAIO OOBE and Welcome Center VAIO Original Function Setting VAIO PC Wireless LAN Wizard VAIO Power Management VAIO Productivity Center VAIO Security Center VAIO Service Utility VAIO Smart Network VAIO Teal Whisper Wallpaper VAIO Update 3 WinDVD for VAIO . ==== Event Viewer Messages From Past Week ======== . 6/6/2012 8:21:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 6/6/2012 8:21:17 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 6/6/2012 8:21:15 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect. 6/6/2012 8:20:58 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID {C97FCC79-E628-407D-AE68-A06AD6D8B4D1} to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 6/6/2012 8:20:37 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. 6/6/2012 8:20:37 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error 2147749155 (0x80040D23). 6/6/2012 8:20:37 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. 6/6/2012 8:19:34 PM, Error: EventLog [6008] - The previous system shutdown at 8:16:53 PM on 6/6/2012 was unexpected. 6/6/2012 6:52:24 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240022 Error description: The program can't check for definition updates. 6/6/2012 6:52:24 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 0.0.0.0 Update Source: Microsoft Update Server Update Stage: Download Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 0.0.0.0 Error code: 0x80240022 Error description: The program can't check for definition updates. 6/6/2012 3:43:16 PM, Error: Service Control Manager [7034] - The NSUService service terminated unexpectedly. It has done this 1 time(s). 6/6/2012 3:42:59 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the lxddCATSCustConnectService service to connect. 6/6/2012 3:42:59 PM, Error: Service Control Manager [7000] - The lxddCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 6/6/2012 3:41:36 PM, Error: Microsoft-Windows-PrintSpooler [19] - The print spooler failed to share printer QuickBooks PDF Converter with shared resource name QuickBooks PDF Converter. Error 2114. The printer cannot be used by others on the network. 5/30/2012 10:52:13 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the VzCdbSvc service. . ==== End Of File ===========================
Can you run HijackThis and post that log please.I don't know if this is related, but the computer would not turn on at all today, and I was prompted to do a start up repair. I did so, and it failed, although the computer eventually turned on after several tries . . . so I'm really unsure if this is a malware issue or a HARDWARE issue.
Anyways, here is the HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 8:39:24 PM, on 6/6/2012 Platform: Windows Vista SP2 (WinNT 6.00.1906) MSIE: Internet Explorer v9.00 (9.00.8112.16421) Boot mode: Normal
Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Windows\system32\taskeng.exe C:\Windows\System32\hkcmd.exe C:\Windows\System32\igfxpers.exe C:\Program Files\Browny02\Brother\BrStMonW.exe C:\Program Files\Sony\ISB Utility\ISBMgr.exe C:\Program Files\Apoint\Apoint.exe C:\Windows\system32\igfxsrvc.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe C:\Program Files\Brother\ControlCenter3\brccMCtl.exe C:\Program Files\Apoint\ApMsgFwd.exe C:\Program Files\Apoint\Apntex.exe C:\Windows\System32\mobsync.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie9 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo! R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file) O1 - Hosts: ::1 localhost O2 - BHO: (no name) - MRI_DISABLED - (no file) O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun O4 - HKLM\..\Run: [BrStsMon00] C:\Program Files\Browny02\Brother\BrStMonW.exe /AUTORUN O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [Skytel] Skytel.exe O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe" O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - Global Startup: MRI_DISABLED O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2iexp.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2iexp.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O13 - Gopher Prefix: O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files\Browny02\BrYNSvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: NSUService - Sony Corporation - C:\Program Files\Sony\Network Utility\NSUService.exe O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
-- End of file - 9017 bytes Open HijackThis and select Do a system scan only
Place a check mark next to the following entries: (if there)
R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file) O2 - BHO: (no name) - MRI_DISABLED - (no file) O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
Important: Close all open windows except for HijackThis and then click Fix checked.
Once completed, exit HijackThis.
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If you already have ComboFix be sure to delete it and download a new copy.
Download ComboFix© by sUBs from one of the below links. Be sure to save it to the Desktop.
Link #1 Link #2
**Note: It is important that it is saved directly to your Desktop
Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.
Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
Double click combofix.exe & follow the prompts.
When finished ComboFix will produce a log for you. Post the ComboFix log in your next reply.
Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.
Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.
If you have problems with ComboFix usage, see How to use ComboFixAll right, I disabled real time scanning for MSE while using Combofix, and after the fact have since turned it back on.
Here's the Combofix log:
ComboFix 12-06-07.03 - My Vaio 06/07/2012 16:02:15.1.2 - x86 Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.1014.305 [GMT -7:00] Running from: c:\users\My Vaio\Desktop\ComboFix.exe AV: Microsoft Security Essentials *Disabled/Updated* {9765EA51-0D3C-7DFB-6091-10E4E1F341F6} SP: Microsoft Security Essentials *Disabled/Updated* {2C040BB5-2B06-7275-5A21-2B969A740B4B} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . . c:\programdata\pswi_preloaded.exe c:\programdata\SPL3334.tmp c:\programdata\SPL69FB.tmp . . ((((((((((((((((((((((((( Files Created from 2012-05-07 to 2012-06-07 ))))))))))))))))))))))))))))))) . . 2012-06-07 23:13 . 2012-06-07 23:14--------d-----w-c:\users\My Vaio\AppData\Local\temp 2012-06-07 23:13 . 2012-06-07 23:13--------d-----w-c:\users\Default\AppData\Local\temp 2012-06-07 03:37 . 2012-06-07 03:37--------d-----w-c:\program files\Trend Micro 2012-06-07 03:11 . 2012-06-07 03:11--------d-----w-c:\program files\Oracle 2012-06-07 03:10 . 2012-04-05 01:47772504----a-w-c:\windows\system32\npDeployJava1.dll 2012-06-07 03:10 . 2012-04-05 01:47687504----a-w-c:\windows\system32\deployJava1.dll 2012-06-07 02:37 . 2012-06-07 22:5356200----a-w-c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B0E1FB93-4B21-48A2-9603-58C6043194A6}\offreg.dll 2012-06-07 02:29 . 2012-02-09 20:17713784----a-w-c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{608411DD-9A92-4505-A97F-F8D9242D4BBA}\gapaengine.dll 2012-06-07 02:28 . 2012-05-15 08:436737808----a-w-c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{B0E1FB93-4B21-48A2-9603-58C6043194A6}\mpengine.dll 2012-06-07 02:00 . 2012-06-07 02:01--------d-----w-C:\e58248bec90ebb26dd38ac608d45 2012-06-07 01:35 . 2012-06-07 01:39--------d-----w-c:\program files\Microsoft Security Client 2012-06-07 01:33 . 2010-04-05 20:00221568----a-w-c:\windows\system32\drivers\netio.sys 2012-06-07 00:39 . 2012-06-07 00:39--------d-----w-c:\users\My Vaio\AppData\Roaming\Malwarebytes 2012-06-07 00:39 . 2012-06-07 00:39--------d-----w-c:\programdata\Malwarebytes 2012-06-07 00:39 . 2012-06-07 00:39--------d-----w-c:\program files\Malwarebytes' Anti-Malware 2012-06-07 00:39 . 2012-04-04 22:5622344----a-w-c:\windows\system32\drivers\mbam.sys 2012-06-07 00:37 . 2012-06-07 00:37--------d-----w-c:\users\My Vaio\AppData\Roaming\SUPERAntiSpyware.com 2012-06-07 00:37 . 2012-06-07 00:37--------d-----w-c:\program files\SUPERAntiSpyware 2012-06-07 00:37 . 2012-06-07 00:37--------d-----w-c:\programdata\SUPERAntiSpyware.com 2012-06-07 00:31 . 2012-06-07 00:31--------d-----w-c:\users\My Vaio\AppData\Local\Mozilla 2012-06-07 00:31 . 2012-06-07 00:31--------d-----w-c:\program files\Mozilla Maintenance Service 2012-06-07 00:18 . 2012-06-07 00:18--------d-----w-c:\program files\CCleaner 2012-06-06 23:55 . 2012-06-06 23:55--------d-----w-c:\windows\Intuit 2012-06-06 23:25 . 2012-06-06 23:25--------d-----w-c:\users\My Vaio\AppData\Local\Seven Zip 2012-06-06 22:56 . 2012-05-08 16:406737808----a-w-c:\programdata\Microsoft\Windows Defender\Definition Updates\{6E392898-1E44-4D99-B73D-EBC292850A86}\mpengine.dll 2012-05-30 06:39 . 2012-05-30 06:44--------d-----w-C:\f36b42cdd04982006cf6afa5 2012-05-14 06:52 . 2012-03-20 23:2853120----a-w-c:\windows\system32\drivers\partmgr.sys 2012-05-14 06:51 . 2012-03-30 12:39914304----a-w-c:\windows\system32\drivers\tcpip.sys 2012-05-14 06:51 . 2012-03-29 13:3931232----a-w-c:\windows\system32\drivers\tcpipreg.sys 2012-05-14 06:51 . 2012-02-01 15:111218048----a-w-c:\program files\Windows Journal\NBDoc.DLL 2012-05-14 06:51 . 2012-02-01 15:10964608----a-w-c:\program files\Windows Journal\JNWDRV.dll 2012-05-14 06:51 . 2012-02-01 15:101404928----a-w-c:\program files\Common Files\Microsoft Shared\ink\InkObj.dll 2012-05-14 06:51 . 2012-02-01 15:10983040----a-w-c:\program files\Windows Journal\JNTFiltr.dll 2012-05-14 06:51 . 2012-02-01 15:10936960----a-w-c:\program files\Common Files\Microsoft Shared\ink\journal.dll 2012-05-14 06:51 . 2012-02-01 13:5847104----a-w-c:\program files\Windows Journal\PDIALOG.exe 2012-05-14 06:50 . 2012-02-29 13:411069056----a-w-c:\windows\system32\DWrite.dll 2012-05-14 06:50 . 2012-03-01 14:46219648----a-w-c:\windows\system32\d3d10_1core.dll 2012-05-14 06:50 . 2012-03-01 14:46160768----a-w-c:\windows\system32\d3d10_1.dll 2012-05-14 06:50 . 2012-02-29 14:081172480----a-w-c:\windows\system32\d3d10warp.dll 2012-05-14 06:50 . 2012-02-29 13:44683008----a-w-c:\windows\system32\d2d1.dll 2012-05-14 05:42 . 2012-04-03 08:163550080----a-w-c:\windows\system32\ntoskrnl.exe 2012-05-14 05:42 . 2012-04-03 08:163602816----a-w-c:\windows\system32\ntkrnlpa.exe 2012-05-14 05:42 . 2012-04-02 13:362044928----a-w-c:\windows\system32\win32k.sys . . . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2012-05-05 09:18 . 2012-04-05 18:16419488----a-w-c:\windows\system32\FlashPlayerApp.exe 2012-05-05 09:18 . 2011-07-01 17:3070304----a-w-c:\windows\system32\FlashPlayerCPLApp.cpl 2012-05-05 09:17 . 2012-05-05 09:174126880----a-w-c:\windows\system32\FlashPlayerInstaller.exe 2012-03-26 21:04 . 2012-03-26 21:05724992----a-w-c:\windows\iun6002.exe 2012-03-21 03:44 . 2012-03-21 03:4474112----a-w-c:\windows\system32\drivers\NisDrvWFP.sys 2012-03-21 03:44 . 2012-03-21 03:44171064----a-w-c:\windows\system32\drivers\MpFilter.sys 2012-06-01 15:40 . 2012-06-07 00:3185472----a-w-c:\program files\mozilla firefox\components\browsercomps.dll . . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AOLOverlayIcon] @="{AB0C8BE3-041C-47d6-8195-E089D32B38DD}" [HKEY_CLASSES_ROOT\CLSID\{AB0C8BE3-041C-47d6-8195-E089D32B38DD}] 2007-08-15 16:42303104------w-c:\ddi\OverIcon.dll . [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240] "SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-05-21 3905920] . [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-29 137752] "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-29 154136] "Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-29 133656] "ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688] "BrStsMon00"="c:\program files\Browny02\Brother\BrStMonW.exe" [2010-02-09 2621440] "Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712] "RtHDVCpl"="RtHDVCpl.exe" [2007-06-25 4489216] "Skytel"="Skytel.exe" [2007-06-25 1826816] "ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2007-06-12 317560] "Apoint"="c:\program files\Apoint\Apoint.exe" [2007-06-08 118784] "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-03-27 931200] "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-01-17 252296] . c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\MRI_DISABLED Adobe Acrobat Speed Launcher.lnk - [N/A] Adobe Acrobat Synchronizer.lnk - c:\program files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe [N/A] AOL DDI.lnk - c:\ddi\AOLICON.exe [N/A] QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [N/A] . [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system] "EnableUIADesktopToggle"= 0 (0x0) . [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks] "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024] . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon] 2011-05-04 17:54551296----a-w-c:\program files\SUPERAntiSpyware\SASWINLO.DLL . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon] 2007-07-25 02:2698304----a-w-c:\windows\System32\VESWinlogon.dll . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE] @="" . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc] @="Service" . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISBMgr.exe] 2007-06-12 01:27317560----a-w-c:\program files\Sony\ISB Utility\ISBMgr.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RtHDVCpl] 2007-06-25 21:414489216----a-w-c:\windows\RtHDVCpl.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Skytel] 2007-06-25 21:411826816----a-w-c:\windows\SkyTel.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched] 2007-08-26 21:4377824----a-w-c:\program files\Java\jre1.6.0\bin\jusched.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VAIO Center Access Bar] 2007-06-21 23:5453248----a-w-c:\program files\Sony\VAIO Center Access Bar\VCAB.exe . [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\VWLASU] 2007-07-12 18:3145056----a-w-c:\program files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall] "DisableMonitoring"=dword:00000001 . [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc] "AntiVirusOverride"=dword:00000001 . R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-15 253088] S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2011-08-11 116608] S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928] . . [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] LocalServiceAndNoImpersonationREG_MULTI_SZ FontCache . [HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}] 2011-04-16 15:26114176----a-w-c:\windows\System32\advpack.dll . Contents of the 'Scheduled Tasks' folder . 2012-06-07 c:\windows\Tasks\Adobe Flash Player Updater.job - c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-05 10:02] . . ------- Supplementary Scan ------- . uStart Page = hxxp://www.yahoo.com/ IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000 TCP: DhcpNameServer = 192.168.1.254 FF - ProfilePath - c:\users\My Vaio\AppData\Roaming\Mozilla\Firefox\Profiles\mv2ijqfw.default\ . - - - - ORPHANS REMOVED - - - - . MSConfigStartUp-Acrobat Assistant 8 - c:\program files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe MSConfigStartUp-Adobe Reader Speed Launcher - c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe AddRemove-{09FF4DB8-7DE9-4D47-B7DB-915DB7D9A8CA} - c:\programdata\{3C0AACBF-B491-4BE5-BAF9-AA46E0629E42}\standard_1.exe . . . ************************************************************************** . catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2012-06-07 16:14 Windows 6.0.6002 Service Pack 2 NTFS . scanning hidden processes ... . scanning hidden autostart entries ... . scanning hidden files ... . scan completed successfully hidden files: 0 . ************************************************************************** . --------------------- LOCKED REGISTRY KEYS --------------------- . [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 . Completion time: 2012-06-07 16:17:56 ComboFix-quarantined-files.txt 2012-06-07 23:17 . Pre-Run: 113,740,283,904 bytes free Post-Run: 113,367,640,064 bytes free . - - End Of File - - 43771D24ADC6D8A5A2E861D48C34E210 * Click START then RUN - Vista/Windows 7 users press the Windows Key and the R keys for the Run box. * Now type (or copy/paste) in the runbox: Code: [Select]"%userprofile%\Desktop\combofix" /uninstall* Make sure there's a space between Combofix and /Uninstall * Then hit Enter
* The above procedure will remove ComboFix and its associated files and folders.
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Clean out your temporary internet files and temp files.
Download TFC by OldTimer to your desktop.
Double-click TFC.exe to run it.
Note: If you are running on Vista, right-click on the file and choose Run As Administrator
TFC will close all programs when run, so make sure you have saved all your work before you begin.
* Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished.
Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
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ESET Online Scan
Scan your computer with the ESET FREE Online Virus Scan
* Click the ESET Online Scanner button.
* For alternate browsers only: (Microsoft Internet Explorer users can skip these steps) * Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop * Double click on the esetsmartinstaller_enu.exe icon on your desktop. * Place a check mark next to YES, I accept the Terms of Use.
* Click the Start button. * Accept any security warnings from your browser. * Leave the check mark next to Remove found threats and place a check next to Scan archives. * Click the Start button. * ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time. * When the scan completes, click List of found threats. * Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply. * Click the <<Back button then click Finish.
In your next reply please include the ESET Online Scan Log
Also let me know how the computer is running now.Hello! Sorry for the delay.
I ran the ESET Online Scan, but I don't know how to get the log. . .? There was no option for me to see a list of threats found, but it found one thing (more of that MyWebSearch variety) and removed it.
Aside from that, the computer seems to be doing better, although it is still very slow, and freezes for short periods of time quite often.
I tried to enable Windows Defender again, and the same error popped up. For your reference, the error is: 0x800106ba
If you have any other suggestions/ideas, I'd love to hear them! All virus scans are turning up without any threats, so if you believe that it is a hardware issue rather than malware, I'll post in the appropriate place.
And thank you for you help thus far, I really appreciate it!Quote from: Leon Ever on June 08, 2012, 10:05:37 PM I tried to enable Windows Defender again, and the same error popped up. For your reference, the error is: 0x800106ba
You are using Microsoft Security essentials which has Windows Defender built into it so that's why you can not turn it on.
You might need to defrag your hard drive. You can use the built in Windows defrag by clicking the Start button and then type in disk defragmenter then click on the Disk Defragmenter shortcut. Or use a faster FREE program. Defraggler is very effective and easy to use.
Important! Be sure to uncheck Install optional Yahoo! Toolbar or Google Chrome during the install process to avoid installing them.
Note: Be sure to clean out temp files and restart the computer just before beginning a defrag.
Other than that I believe the computer is malware free.
Use the Secunia Software Inspector to check for out of date software.
* Click Start Scanner * Check the box next to Enable thorough system inspection. * Click Start * Allow the scan to finish and scroll down to see if any updates are NEEDED. * Update anything listed.
You can also download and use the Secunia Personal Software Inspector (PSI) which is FREE for Home Users. This will allow Secunia to run in real time and alert you to potential security threats from outdated software installed on your computer.
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Go to Microsoft Windows Update and get all critical updates.
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If you are using or have installed IE6 you are using an outdated and soon to be unsupported version of Internet Explorer and I strongly suggest you update to the latest version directly from Microsoft Internet Explorer 8: Home page.
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I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no realtime protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan.
I also suggest keeping CCleaner Slim. It is an excellent and safe disk cleaner. Running CCleaner on a daily basis helps to protect your privacy and make your computer faster and more secure.
I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.
SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox. * Using SpywareBlaster to protect your computer from Spyware and Malware * If you don't know what ActiveX controls are, see here
Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. * Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ
Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.
Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.Thank you so much for all of your help! It's much appreciated.Sorry, I posted in the wrong feed.
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