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Solve : Possible Motherboard Short??

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Hi everyone,
So I recently GOT into building computers, I've had a gaming rig for a while but I just did a hardware upgrade by myself for the first time (CPU and motherboard, MSI Z390M GE AC). I accidentally had the mobo touching the case in a few spots when I tried to boot it. It worked fine but I would get frequent BSODs or freezing.
My buddy at work HELPED me reseat it and we updated all the drivers and stress tested everything to make sure things weren't damaged (CPU, GPU, RAM, new SSD and new HDD).
When I play a game the PC will freeze about 10 minutes in, sometimes longer sometimes shorter depending on the load of the game. However, when I activate game boost the games run perfectly fine for hours.
So my question is: Why do games cause my computer to freeze when not overclocked? Is it because of a possible motherboard short? Or is it MAYBE something else?There is so many reasons it could be.
Please supply a speccy report the program is available here       https://www.ccleaner.com/speccy
After the program runs select file, publish snapshot and copy the url here for review.

Also can you give the make and model of the power supply.

If you can supply some pictures of the inside of the computer this might help as well.  Quote from: Lisa_maree on August 13, 2020, 03:14:05 PM

There is so many reasons it could be.
Please supply a speccy report the program is available here       https://www.ccleaner.com/speccy
After the program runs select file, publish snapshot and copy the url here for review.

Also can you give the make and model of the power supply.

If you can supply some pictures of the inside of the computer this might help as well.

Quote from: Lisa_maree on August 13, 2020, 03:14:05 PM
There is so many reasons it could be.
Please supply a speccy report the program is available here       https://www.ccleaner.com/speccy
After the program runs select file, publish snapshot and copy the url here for review.

Also can you give the make and model of the power supply.

If you can supply some pictures of the inside of the computer this might help as well. 

Specs: http://speccy.piriform.com/results/dcaNdQ4uXeU7RlDrmLT7Emm
PSU: EVGA 80 Plus 600W
I attached some pictures of the inside. Thanks in advance!
Thanks for the Photo's and speccy report. I have checked thru the report and the only thing I can see is is the 2 different memory modules, g-skill and kingston. They are in the correct slots thou.

When the speccy report was run you were only using the first 3 gb of G.Skill 8gb modules and as you play the game you are using more of the g.skills memory until you have used 16 GB then the Kingston memory comes into play.

I suspect there is a problem with either the timing on the Kingston memory or there is a fault in that memory, why it didn't show up in the stress test I can't answer.

As the Kingston memory is from 2014 perhaps try the computer with only the G.skill memory installed.

  Quote from: Lisa_maree on August 15, 2020, 02:19:02 PM
Thanks for the Photo's and speccy report. I have checked thru the report and the only thing I can see is is the 2 different memory modules, g-skill and kingston. They are in the correct slots thou.

When the speccy report was run you were only using the first 3 gb of G.Skill 8gb modules and as you play the game you are using more of the g.skills memory until you have used 16 GB then the Kingston memory comes into play.

I suspect there is a problem with either the timing on the Kingston memory or there is a fault in that memory, why it didn't show up in the stress test I can't answer.

As the Kingston memory is from 2014 perhaps try the computer with only the G.skill memory installed.

Thanks for the suggestions! Unfortunately it doesn't seem to be the RAM, as soon as I took it out of game boost, it froze after 10 minutes. I should also mention that I originally had the GPU plugged into PCe1, out of curiosity I switched it to PCIe2 and it lasted longer before freezing. I haven't tried moving it back to PCIe1 with game boost on, but I thought it was interesting that the 2nd port seemed to work better than the 1st. Hi

So even with the Kingston memory out the computer still locked up? You do know that Game boast optimizes memory use. When the computer freezes can you ctrl alt delete and check task manager. If you do that and shut down the game does windows still work ?
if windows is still running then it is a fault with the game or memory. This could be software errors on the drive caused with the games locking up and crashing when the computer was intermittent before your friend helped you re build it.
I would un install the game which is locking up and re install it.
Also is there anything in the windows logs showing what is causing the crash.
How to get to the logs is explained here https://kb.blackbaud.com/articles/Article/75433#:~:text=To%20access%20the%20Event%20Viewer,(ex%3A%20Application%2C%20System)
 
Quote from: Lisa_maree on August 17, 2020, 10:56:27 PM
Hi

So even with the Kingston memory out the computer still locked up? You do know that Game boast optimizes memory use. When the computer freezes can you ctrl alt delete and check task manager. If you do that and shut down the game does windows still work ?
if windows is still running then it is a fault with the game or memory. This could be software errors on the drive caused with the games locking up and crashing when the computer was intermittent before your friend helped you re build it.
I would un install the game which is locking up and re install it.
Also is there anything in the windows logs showing what is causing the crash.
How to get to the logs is explained here https://kb.blackbaud.com/articles/Article/75433#:~:text=To%20access%20the%20Event%20Viewer,(ex%3A%20Application%2C%20System)

Yeah it completely locks up. Windows becomes completely unresponsive, Ctrl Alt Delete does nothing. Event viewer doesn't really show me anything except that "Windows shut down unexpectedly." It's not just ONE game, its any game, or anything else that requires heavy lifting by the machine. There is no reason to keep quoting prior Posts...I would try the computer without the Graphics card just with the onboard. Also check you can feel a little heat on the top of the cool master CPU fan. If not check the CPU heatsink/fan is mounted correctly.I reseated the CPU and took out the graphics card but it still freezes. I also tried some new memory sticks but still no luck.Wrong RAM...Are you overclocking?  If so undo it and test again you might want to also try uninstalling MSI Afterburner then reboot and test again. Quote from: patio on August 25, 2020, 01:32:41 PM
Wrong RAM...

What do you mean? Please explain.

Quote from: Quantos on August 27, 2020, 01:25:19 PM
Are you overclocking?  If so undo it and test again you might want to also try uninstalling MSI Afterburner then reboot and test again.

If I stop overclocking Windows freezes after a few minutes.Hi Again
Are you running MSI Afterburner as well as Game boast ? If so try running the computer with both programs removed you will need to do this with a restart in safe mode.
Here is how to get to safe mode
https://www.dell.com/support/article/en-yu/sln306359/how-to-boot-to-safe-mode-in-windows-10?lang=en


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