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Answer» I have retyped my original post with more details of the issue, hope someone can help?
I recently built (or rather had built) a new pc, I am running Windows Vista Home Premium. I have with no success tried to install 2 new printers, a Epson DX5000 and a Brother DCP-330C both of which have Vista drivers available to download. With both installations I get the same problem, at the stage of connecting the printer to my pc VIA my USB the installation stops, (i.e. the printer installation screen does not change), the Windows new hardware screen comes up with the usual 3 options (automatic search, don‘t ask again & browse) asking for drivers for 'USB 2.0 mfp (hi speed)' not either of the actual printers. When I choose the search for drivers option no drivers can be found presumably because it is looking for other drivers rather than the printers, when I browse for the drivers and point Vista to the folder I have downloaded them to again they can't be found, again I am assuming it is looking for drivers for the USB 2.0 not the printers, what driver is my pc looking for? If you search the internet for the message I get 'USB 2.0 mfp (hi speed)' there are various forums pointing to motherboard issues, is this the case am I missing drivers for my motherboard (with my very limited knowledge does a motherboard have drivers?). That said when I look at the connections of other printers on other pc’s (family & friends) they are connected to a 'virtual USB port for printer', when I look in my device manager and printer port list there is no such port to connect to, can this be installed, if so how? Has anyone else had similar issues, if so how did they OVERCOME them, I would be very grateful of any ADVISE given.
I had hoped this stupid problem would have been fixed in the new super vista !~***#** some lot microsoft.
Have you tried to install the drivers before ATTACHING the printer, if so what happened ?
Also if you go into DEVICE MANAGER are the usb devices showing normal or are they marked with a YELLOW exclamation, click on each usb item and clear the "let the operating system manage power requirements"
grum........
Quote I have retyped my original post with more details of the issue, hope someone can help?
Why didn't you go back and simply edit the original post, when you abandon one and start another, all you do is create confusion.
Perhaps you could provide some details about the system you have installed Vista on....... specific details on the mobo would be nice as well ..... and is it a new board or an older board .
dl65
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