Hello,

I have a Dell 720 printer that i'm having problems with. When i go to print something, my SPOOL file says it's deleting but never does delete. I tried reinstalling the printer software and checked the USB cables, but same thing. The one thing i do get is that when i REINSTALL, it says that the printer is not CERTIFIED by Microsoft and may cause problems. I only got this when i updated my microsoft downloads.
So in the mean time, i go to system resources and mainly delete my spool files which i know i should have to do.
Can someone help me?

Start
Settings
Control Panel
Administrative Tools
Services

Right click on print spooler and click stop.
Let Windows stop the spooler.
Right click again and HIT start.

This will usually clear the job in most cases.

Or:

Delete the printer and reinstall.That printer is compatible with Windows 2000, XP and Vista.

I would delete the printer, download the latest driver from Dell and re-install. Check the software INSTALLATION instructions - usually you install the driver (software) before plugging in the printer if it connects via USB.Thank you, it worked Glad that you got it fixed I do have a question. I'm looking for a new printer for home. I'd like a Laser printer with Fax, Scanning, and Copying capabilities in addition to network readiness. I'd prefer a color, somewhere in the $200 to $400 range. Is there a brand that is better than another? I've been told to look at Brother but wanted to ask some people that new more. Katman_09
It'd be better, if you start new topic about it in hardware section.will do, thankyou