Hey guys my first real problem!
Ok this may take a while but I am stumped.....

Now in my work in my office there is three computers running on thier own network, two 98's and 1 Xp MACHINE...... They both print to the same printer.....

Now as I work in a solicitor we use a program call opsis CASE MANAGEMENT system basically this allows you to work from precedents....

So when I say want to write to the client I HIT letter to client and it merges the client details into the letter and then I manually type the body of the letter, now this program is also meant to no whether the letter should be printed out on headed pager or plain paper generally it does, but the girl who is using xp is unable to print headed, I have changed the tray in printer set up still nothing prints to what EVER tray it wants, I have tried printing from word without opsis running in the background and it prints fine.

So would anybody know how to resolve this issue, I believe it’s a problem with opsis....