Hey.

OK. Ive GOT an HP 1009 LASERJET printer. All of a sudden yesterday afternoon it started doing odd stuff. For example, when I go to print something it says that there is no paper in the tray and the tray is as full as it was yesterday morning when it was working fine (save for a SINGLE sheet, cos I PRINTED something in the morning). Thought it might be in manual feed mode, but it wasnt. I tried reinstalling the driver, but that didnt help. Checked the help stuff that was provided with the driver and that didnt help either.

Today I cant print stuff off the internet - I get a message saying that an unknown error has occured. Considered the possibility of a virus, but I doubt thats the case, as Ive never heard of a virus that attacks printer software specifically, unless of course the printer is just the start of the trouble.

Has anyone got any idea as to what this could be or how I can find out?

Cheers, guys.

feenix

Thoroughly examine the paper tray and make sure there is no jam. Also make sure it is on a flat surface. I know it seems like it doesn't matter, but I had a problem with an HP Laser that was hanging off the edge of the table. Other than that, I think you should contact the HP support. I know that is a b****, but they will be of more help.How old is the printer?

Do you have another computer you could test the printer with?

I'm not familiar with that model, but some have a small sensor to detect if there's paper in the tray. It's usually a little plastic bit that sticks up and is pressed upon by inserted paper to sense the paper is there. See if you can locate this and make sure it isn't stuck or broken.Hi

Try powering the printer on, holding the power button this should print a status page. If not the problem is in the printer. either as said before a paper jam or some other error.

Hey, guys.

Found that for some REASON the driver hadnt reinstalled properly. Then it was still doing the same thing, but I tracked it back to settings in word 2010 (turned out it was only a problem in word and the settings had been changed, possibly because I had been using adobe acrobat as the default printer so that I could work in A3 for stuff that I wasnt going to print).

Problem solved - cheers for your suggestions. :-)

Feenix